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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1175 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Product selection 16
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service12
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6
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Bookoo

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 11 TOTAL REVIEWS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Im glad i didnt upgrade to a paid membership 1
  • Terrible customer service 1

Customers don't like

  • How the website is inaccessable on sundays1
  • There is no accountability1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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