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Amazon

2.2
?

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  • 30 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2137 TOTAL REVIEWS
Rank
39 out of 456
in Auctions and Marketplaces category
Rating Details
Customer service
Statistics of Customer Service Calls
  • TOTAL CALLS
    95
  • SUCCESSFUL
    80%
  • AVG CALL DURATION
    05:20
  • ISSUES RESOLVED
    27%
Top Products and Services
2.8
208 reviews
2.4
198 reviews
2.5
193 reviews

BookLocker

1.0
?

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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 4 TOTAL REVIEWS
Rank
179 out of 599
in Periodicals & Publishing category
Rating Details
Customer service
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
No votes
1 reviews

How would you compare Amazon vs BookLocker?

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Anonymous
#1358031

Chalk and cheese - Amazon is way more professional because e-products are available instantly and there are no payment delays. I ordered an eBook via Booklocker and 2 hours later had received no confirmation or rejection notice.

I then ordered the same eBook at Amazon and I had immediate download. Eight hours after initially ordering my eBook at Booklocker I get an email with the product and an apology.

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