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Amazon

Auctions and Internet Stores
  • 19 ISSUES RESOLVED
  • 1453 TOTAL REVIEWS
  • $720K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
  • Product selection 18
  • Most of their products 9
  • Ease of checkout 8
  • Ordering online 7
  • Ease of purchasing 7

Customers don't like

  • Poor customer service15
  • No manager follow up5
  • Negative feedback not excepted4
  • Apathy4
  • Poor shipping3
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BookLocker

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 3 TOTAL REVIEWS
  • $1.3K CLAIMED LOSSES
  • $640 AVERAGE LOSS

Not enough votes to show an average rating

Customer service

No items

Customers don't like

  • Lack of response1

Products by BookLocker

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1358031

Chalk and cheese - Amazon is way more professional because e-products are available instantly and there are no payment delays.I ordered an eBook via Booklocker and 2 hours later had received no confirmation or rejection notice.

I then ordered the same eBook at Amazon and I had immediate download.Eight hours after initially ordering my eBook at Booklocker I get an email with the product and an apology.