PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bonanza and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bonanza

Bonanza

Has Verified Representatives
1.7
Amazon

Amazon

2.2
Bonanza
Amazon

Bonanza and Amazon Overview

Total reviews
554
7506
Company responses
58
0
Issues resolved
1
61

Bonanza and Amazon Consumer Ratings

Rank
97 out of 314 in Auctions and Marketplaces category
42 out of 314 in Auctions and Marketplaces category
Customer service
92 in category
43 in category
Website
105 in category
37 in category
Delivery Service
70 in category
32 in category
Diversity of Products or Services
110 in category
41 in category

Bonanza and Amazon Rating Details

Customer service
1.3 (198 reviews)
1.7 (2312 reviews)
Reviewer's quote

...I've been trying to contact Bonanza customer service via email and phone without success. The recording on their phone is in Spanish without an English choice available. I fear that I've been scammed and will not receive a refund...

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...If you wish to cancel this order, click here" However, when I tried to cancel, the page said I had to contact customer service. So I did. And I spent 25 minutes in chat session with a rep who did nothing but lie and give me the runaround...

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Website
1.7 (180 reviews)
2.6 (1896 reviews)
Reviewer's quote

...I am a Seller on your website www. Bonanza. com I sent you many emails NO REPLY...

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sir, we are from India and this is third time we have ordered mobile phones in your website, first blackberry z3 got delivered and mobile ring not working, asked customer service and returned, second Samsung m 20 same problem total phone fault, returned, now third time order techno spark 5 and...

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Delivery Service
1.6 (174 reviews)
2.2 (1890 reviews)
Reviewer's quote

Sent an e-mail to customer service got this response back from them: "Due to the limited number of flights into the US because of the Coronavirus, it is taking orders longer than usual to arrive. Some orders are also arriving in the United States but taking a lot of time for the US to enter them...

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...itself by meeting its scheduled dates and that is not being met, even taking for granted the benefit of the time required by the pandemic situation, the delivery service is not met. This causing loss of my time in the subscription and losing the confidence and security of receiving what is ordered. My request is that my...

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Diversity of Products or Services
1.7 (167 reviews)
2.9 (1734 reviews)
Reviewer's quote

...NOTHING! I finically reached the Seller, sent an email telling them it didn’t work and I wanted a refund! No response!!! Bonanza should not sell phony products from phony venders! Beware. BTW I ordered from the REAL Plexaderm and it did...

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Different products received. Inner box not packed. return my product and refund my money immediately...

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Bonanza and Amazon Pros and Cons

Pros
  • No answer
  • No shipment
  • No pros
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Product selection
Cons
  • No customer service at all
  • Horrendous lack of customer service
  • Customer no service
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up

Bonanza and Amazon Most Positive Reviews

Top rated reviews
5

If i buy a chain and i dont like it can i return it?

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5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

I can't log into my account. Keep getting error. Logging in keep logging out complete

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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Bonanza and Amazon Most Critical Reviews

Lowest rated reviews
1

I purchased and item and I never got it. I contacted the seller who sold me the item through Bonanza and never got back...

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1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

I ordered a product and it just never arrived. I went to the Bonanza website for help and the links just kept going in...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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Bonanza and Amazon Latest Reviews

Recent published reviews
No votes

Never will I buy from you again never!!!YouY

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No votes

Your Amazon.in order #404-3231108-4646700 of 1 item

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No votes

How long does it take to ship an order, regardless of y is going on over two weeks, come-on, please get to the bottom...

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3.6

Your Amazon.in order #404-3231108-4646700 of 1 item did order missing

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Bonanza and Amazon Products and Services

Most reviewed product and services
  • Bonanza Shipping Service (139 reviews)
  • Bonanza Customer Care (44 reviews)
  • Bonanza Account (26 reviews)
  • Amazon Shipping Service (522 reviews)
  • Amazon Customer Care (394 reviews)
  • Amazon Account (368 reviews)