Amazon vs Bobs Discount Furniture

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Amazon

Auctions and Internet Stores
  • 13 ISSUES RESOLVED
  • 1146 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product selection 16
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service13
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6

Products by Amazon

No items

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Bobs Discount Furniture

Furniture and Decor
  • 5 ISSUES RESOLVED
  • 1479 TOTAL REVIEWS
  • $940K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Great sales team 15
  • Furniture 7
  • Decent price 5
  • Movers 4
  • Salesman 4

Customers don't like

  • Customer service28
  • Delivery service24
  • Being lied to18
  • Managers response to my concern8
  • Service5

Products by Bobs Discount Furniture

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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