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Amazon

Auctions and Internet Stores
  • 21 ISSUES RESOLVED
  • 1573 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product selection 18
  • Most of their products 9
  • Ordering online 8
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
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Bobs Discount Furniture

Furniture and Decor
  • 7 ISSUES RESOLVED
  • 1660 TOTAL REVIEWS
  • $980K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Great sales team 14
  • Furniture 7
  • Movers 6
  • Decent price 6
  • Salesman 4

Customers don't like

  • Customer service34
  • Delivery service13
  • Service5
  • Quality of furniture4
  • Product quality and useless warranty4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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