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Amazon

E-commerce
  • 24 ISSUES RESOLVED
  • 1688 TOTAL REVIEWS
  • $750K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ordering online 9
  • Most of their products 9
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
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Big Lots

Supermarkets and Malls
  • 1 ISSUES RESOLVED
  • 340 TOTAL REVIEWS
  • $30.8K CLAIMED LOSSES
  • $405 AVERAGE LOSS
2.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Jack shut about this ficking company 3
  • Customer sevice 3
  • Orra and manager 2
  • Customer service 2
  • Cashier who was friendly 2

Customers don't like

  • Rude customer service who give erroneous information2
  • Outrageous rates screwing people2
  • Management2
  • Cashier2
  • Unexplained leasing1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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