Amazon vs Big Lots

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Amazon

Auctions and Internet Stores
  • 13 ISSUES RESOLVED
  • 1151 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Product selection 16
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service14
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6

Products by Amazon

No items

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Big Lots

Supermarkets and Malls
  • 0 ISSUES RESOLVED
  • 296 TOTAL REVIEWS
  • $27.9K CLAIMED LOSSES
  • $404 AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Jack shut about this ficking company 3
  • Customer sevice 3
  • Cashier who was friendly 2
  • Orra and manager 2
  • Customer service 2

Customers don't like

  • Refund policy3
  • Confusing2
  • Finance plan2
  • Manager2
  • Rude customer service who give erroneous information2

Products by Big Lots

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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