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Amazon

Auctions and Internet Stores
  • 15 ISSUES RESOLVED
  • 1269 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service8
  • Customer service5
  • No manager follow up5
  • Apathy4
  • Poor shipping3
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Big Lots

Supermarkets and Malls
  • 0 ISSUES RESOLVED
  • 302 TOTAL REVIEWS
  • $28.2K CLAIMED LOSSES
  • $403 AVERAGE LOSS
2.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Jack shut about this ficking company 3
  • Customer sevice 3
  • Cashier who was friendly 2
  • Orra and manager 2
  • Customer service 2

Customers don't like

  • Rude customer service who give erroneous information2
  • Cashier2
  • Rude customer service1
  • Store policy1
  • Rude manager1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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