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Amazon

Auctions and Internet Stores
  • 17 ISSUES RESOLVED
  • 1369 TOTAL REVIEWS
  • $720K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Product selection 18
  • Most of their products 8
  • Ordering online 7
  • Ease of purchasing 7
  • Ease of checkout 7

Customers don't like

  • Poor customer service15
  • No manager follow up5
  • Negative feedback not excepted4
  • Apathy4
  • Poor shipping3
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Bidz

Auctions and Internet Stores
  • 2 ISSUES RESOLVED
  • 150 TOTAL REVIEWS
  • $35.9K CLAIMED LOSSES
  • $653 AVERAGE LOSS
2.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Purchase 2
  • In love with website 2
  • Website 1
  • Delivery 1
  • Customers service 1

Customers don't like

  • Integrity3
  • Warranty1
  • Cutomer vservice1
  • Customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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