PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Best Choice Products and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Best Choice Products
Amazon

Best Choice Products and Amazon Overview

Total reviews
797
6979
Company responses
0
0
Issues resolved
7
57

Best Choice Products and Amazon Consumer Ratings

Rank
487 out of 3055 in E-commerce category
38 out of 308 in Auctions and Marketplaces category
Customer service
262 in category
39 in category
Exchange, Refund and Cancellation Policy
283 in category
23 in category
Product or Service Quality
388 in category
30 in category
Delivery Service
201 in category
30 in category

Best Choice Products and Amazon Rating Details

Customer service
1.6 (420 reviews)
1.7 (2170 reviews)
Reviewer's quote

...No customer service just Chat. I explained and got an automated message saying just refuse the 2nd table at delivery. I did refuse and fed ex delivered 2 more times...

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The hard part was getting a phone number to contact Amazon customer service. Once we were connected with people, everyone was very helpful and got us forwarded to the correct department and then once we got to the video department, the person managing the issue was very well-versed in how to solve...

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Exchange, Refund and Cancellation Policy
1.5 (368 reviews)
2.2 (1762 reviews)
Reviewer's quote

...I've requested a refund for this missing item. I've constantly been sending emails and try to get a response for more than a month now. Its June 9, 2020, and I have not received what I ordered, the refund I requested, nor a response back...

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...Still my refund pending. When will I get my refund amount..

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Product or Service Quality
1.5 (364 reviews)
2.3 (1677 reviews)
Reviewer's quote

Product did not work when it was sent to me..

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...and it still has not shipped, and even stuff I ordered a couple of days ago is already shipped and in route! After making two phone calls to customer service and to have both ladies tell me that they cannot find out any info other that it is “in stock” right now, so why has it not been shipped already? Very disappointed with the lack of help with customer service. I am not able...

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Delivery Service
2.2 (338 reviews)
2.2 (1771 reviews)
Reviewer's quote

Poor customer service. Going to BBB..

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...But I must apologize for giving the delivery service a rating of zero. You see, the questionnaire stated that I received this Sony television on the 23rd of June. Really? Today? Then they want my opionion...

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Best Choice Products and Amazon Pros and Cons

Pros
  • Quick delivery
  • Product looked nice and the price was great
  • Price
  • I have used amazon many many times
  • Product selection
  • No help from customer service
Cons
  • Customer service
  • Way my situation has been handled and still isnt resloved
  • Product quality
  • Poor customer service
  • Customer service
  • Unhelpful customer service

Best Choice Products and Amazon Most Positive Reviews

Top rated reviews
5

I like the antenna very much and would recommend it to friends, and the customer service was great. Thank You.

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5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

I just want to update a review...i finally got through to bcp after 26 minutes 41 seconds on waiting time. When you get...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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Best Choice Products and Amazon Most Critical Reviews

Lowest rated reviews
1

CS is obsolete at this company! 1st they sent me the wrong item, took forever to contact someone for assistance. ...

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1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

Customers service is ridiculous here. Extremely long wait times.... 168 minutes.... Are you serious? Online chat is...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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Best Choice Products and Amazon Latest Reviews

Recent published reviews
1

Part missing. Told to return item which I did. Need a new one by Thursday since I am hosting a 50th birthday party on...

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2.9

Hi, This is Nilesh
I want to cancel my order, I did It from Amazon app but it doesn't get cancel, Once shown that it has...

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No votes

where is the hammock? I don't want a refund, I want the hammock. It is a promised gift. You stated it was on the way....

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No votes

I was on Facebook and I clicked on this app that sounded interesting and a Amazon page came on. I thought it was my...

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Best Choice Products and Amazon Products and Services

Most reviewed product and services
  • Best Choice Products Customer Care (159 reviews)
  • Best Choice Products Shipping Service (137 reviews)
  • Best Choice Products Ride On Toy (51 reviews)
  • Amazon Shipping Service (475 reviews)
  • Amazon Customer Care (374 reviews)
  • Amazon Account (356 reviews)