PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Belk and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Belk
Amazon

Belk and Amazon Overview

Total reviews
95
2398
Company responses
0
0
Issues resolved
0
34

Amazon was first mentioned on PissedConsumer on Nov 15, 2007 and since then this brand received 2398 reviews. It is 2303 reviews more than Belk received since Jan 6, 2010.

Belk and Amazon Consumer Ratings

Rank
262 out of 4576 in E-commerce category
42 out of 475 in Auctions and Marketplaces category
Customer service
255 in category
44 in category
Exchange, Refund and Cancellation Policy
135 in category
20 in category
Product or Service Quality
183 in category
35 in category

Belk and Amazon Rating Details

Customer service
1.6 (38 reviews)
1.7 (1009 reviews)
Reviewer's quote

My wife and i had an anniversary so we went shopping at the Belk store at Coastal Mall Myrtle Beach,SC. This is our hometown store. We viewed jewelry. My wife liked a ring that was Diamond and Opal.I asked her to do her shopping in the womens clothes. She knows I dont particularly care for dragging...

BOBBY K

...I've called customer service and they can't contact the warehouse or make sure that it will be delivered. The scheduled delivery time frame just comes and passes. Each time I have to take off work, wait 3 hours for the delivery window to come and pass, and then waste time calling Amazon...

PissedConsumer1733044
Exchange, Refund and Cancellation Policy
2.2 (31 reviews)
2.3 (843 reviews)
Reviewer's quote

In my above review i gave Belk of Vidalia a 5 star rating. Even though i feel EXTREMELY upset, embarassed, and humilated i feel that i had to be honest to the Belk of Vidalia. Ga. They have a wonderful staff snd always helpful and polite.

Kerriann

I paid for a new compost bin from Amazon. Inside a new good condition box was a completely smashed box with a damaged bin and a partial return label still attached. Amazon agreed to replace the product and assured me that I would not have to be home for it to be picked up. UPS refuses to pick up...

Catelyn
Product or Service Quality
2.3 (30 reviews)
2.4 (797 reviews)
Reviewer's quote

I bought a Christmas tree at the end of the season and some of the lights are not working.

Karys

...I asked how long the trader had to reply and was told customer service staff do not know about such things. I asked what information the trader had been asked to supply. I was told that customer service staff do not know about such things...

Alise

Belk and Amazon Pros and Cons

Pros
  • Belk online offers great deals and variety
  • Easy purchase
  • 10 dollar belk rewards
  • Product selection
  • Ease of checkout
  • Most of their products
Cons
  • Customer service
  • Terrible customer service
  • Staffs approach to problems
  • Poor customer service
  • Customer service
  • No manager follow up

Belk and Amazon Most Positive Reviews

Top rated reviews
5

I had the receipt! Ive talk to store manager before and she told me that i can return anything at any station...So...

5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

Belk and Amazon Most Critical Reviews

Lowest rated reviews
1

I was harrassed by Jonathon Jennings at West Town mall belk where I was falsely accused of shoplifting. I was...

1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

Belk and Amazon Latest Reviews

Recent published reviews
1

AngryI was sent one boot. Then when I called they told me they would send me a return label to send them back and...

Read all 95 reviews
2.2

Amazon has now missed 3 scheduled deliveries for a tv I originally purchased on Black Friday. For TVs and items that...

Read all 2398 reviews

Belk and Amazon Products and Services

Most reviewed product and services
  • Belk Customer Care (19 reviews)
  • Belk Manager (6 reviews)
  • Belk Deal (4 reviews)
  • Amazon Shipping Service (243 reviews)
  • Amazon Account (217 reviews)
  • Amazon Customer Care (215 reviews)