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Amazon

E-commerce
  • 25 ISSUES RESOLVED
  • 1714 TOTAL REVIEWS
  • $750K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product selection 18
  • Ordering online 9
  • Most of their products 9
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Apathy5
  • Negative feedback not excepted4
  • Delivery hassles4
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Batteries Plus

Appliances and Electronics
  • 3 ISSUES RESOLVED
  • 304 TOTAL REVIEWS
  • $21.4K CLAIMED LOSSES
  • $203 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Variety of items 3
  • Polite clerk 3
  • Very willing to sell batteries 2
  • Took my visa as proof of purchase 2
  • Happy handling of my complaint 2

Customers don't like

  • Managers attitude7
  • Horrible customer service6
  • Managers poor attidude3
  • Tristans handling of my warranty2
  • Service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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