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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1177 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product selection 15
  • Ease of checkout 6
  • Ease of purchasing 6
  • Most of their products 6
  • Ordering online 5

Customers don't like

  • Poor customer service18
  • Customer service12
  • Attitude7
  • No manager follow up6
  • Poor shipping5
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Batteries Plus

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 215 TOTAL REVIEWS
  • $14.1K CLAIMED LOSSES
  • $183 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Glad to have my business 2
  • Happy handling of my complaint 2
  • Polite clerk 2
  • Took my visa as proof of purchase 2
  • Variety of items 2

Customers don't like

  • Managers attitude13
  • Service4
  • Tristans handling of my warranty4
  • False advertising3
  • Managers poor attidude3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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