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Amazon

Auctions and Internet Stores
  • 15 ISSUES RESOLVED
  • 1272 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service8
  • Customer service5
  • No manager follow up5
  • Apathy4
  • Poor shipping3
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Batteries Plus

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 240 TOTAL REVIEWS
  • $16.8K CLAIMED LOSSES
  • $200 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Variety of items 3
  • Glad to have my business 2
  • Happy handling of my complaint 2
  • Polite clerk 2
  • Took my visa as proof of purchase 2

Customers don't like

  • Managers attitude6
  • Managers poor attidude3
  • Quality and rudness2
  • Tristans handling of my warranty2
  • Service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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