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Amazon

E-commerce
  • 25 ISSUES RESOLVED
  • 1690 TOTAL REVIEWS
  • $750K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ordering online 9
  • Most of their products 9
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
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Bass Pro Shops

E-commerce
Has verified representatives
  • 3 ISSUES RESOLVED
  • 161 COMPANY RESPONSES
  • 455 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
3.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Variety of outdoor items 4
  • Good in store help 4
  • Product 3
  • Stores 2
  • Sells person was very nice 2

Customers don't like

  • Customer service15
  • Service5
  • Website2
  • Unavailable sale items2
  • Shipping from bass pro online is a nightmare2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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