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Amazon

Auctions and Internet Stores
  • 17 ISSUES RESOLVED
  • 1372 TOTAL REVIEWS
  • $720K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Most of their products 8
  • Ordering online 7
  • Ease of purchasing 7
  • Ease of checkout 7

Customers don't like

  • Poor customer service15
  • No manager follow up5
  • Negative feedback not excepted4
  • Apathy4
  • Poor shipping3
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Bass Pro Shops

Shopping
Has verified representatives
  • 2 ISSUES RESOLVED
  • 110 COMPANY RESPONSES
  • 396 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $3K AVERAGE LOSS
3.2
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Good in store help 4
  • Variety of outdoor items 2
  • Product 2
  • Bass pro shop 2
  • Awesome service and salesman 2

Customers don't like

  • Service5
  • Customer service4
  • Unavailable sale items2
  • No initiative to solve a problem2
  • Lack of inventory2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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