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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1176 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Product selection 15
  • Ease of checkout 6
  • Ease of purchasing 6
  • Most of their products 6
  • Ordering online 5

Customers don't like

  • Poor customer service18
  • Customer service12
  • Attitude7
  • No manager follow up6
  • Poor shipping5
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Bass Pro Shops

Shopping
Has verified representatives
  • 1 ISSUES RESOLVED
  • 81 COMPANY RESPONSES
  • 342 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
3.1
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Good in store help 3
  • Product 2
  • Variety of outdoor items 2
  • Selection 1
  • Sells person was very nice 1

Customers don't like

  • Lack of customer service9
  • Sales associate3
  • Service3
  • Unavailable sale items3
  • Price difference2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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