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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1212 TOTAL REVIEWS
  • $620K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Product selection 17
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service14
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6
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Balsam Hill

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 227 TOTAL REVIEWS
  • $54.8K CLAIMED LOSSES
  • $537 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Website 12
  • Beautiful look 6
  • Customer service 4
  • Commercial 3
  • Ease of assembly 3

Customers don't like

  • Lack of customer service26
  • Defective merchandise14
  • Customer service follow through12
  • Product10
  • Quality of merchandise8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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