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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1176 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Product selection 15
  • Ease of checkout 6
  • Ease of purchasing 6
  • Most of their products 6
  • Ordering online 5

Customers don't like

  • Poor customer service18
  • Customer service12
  • Attitude7
  • No manager follow up6
  • Poor shipping5
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Autozone

Service Centers and Repairs
  • 4 ISSUES RESOLVED
  • 612 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Clean store 8
  • Location 5
  • Prices 3
  • Customer service 2
  • I like the way they treat me 2

Customers don't like

  • Service11
  • Attitude7
  • Defective parts and warranty7
  • Warranty7
  • Defective parts6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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