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Amazon

E-commerce
  • 25 ISSUES RESOLVED
  • 1719 TOTAL REVIEWS
  • $750K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product selection 18
  • Ordering online 9
  • Most of their products 9
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Apathy5
  • Negative feedback not excepted4
  • Delivery hassles4
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Auto Anything

Equipment
  • 1 ISSUES RESOLVED
  • 47 TOTAL REVIEWS
  • $4.7K CLAIMED LOSSES
  • $277 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product 1
  • Price 1
  • Great power gain 1
  • Attractive website 1

Customers don't like

  • Customer service5
  • Failure to not ship on time2
  • Customer service responses2
  • Being jerked around with my money2
  • Service and unwillingness to resolve issue1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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