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Amazon

E-commerce
  • 25 ISSUES RESOLVED
  • 1688 TOTAL REVIEWS
  • $750K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
  • Product selection 18
  • Ordering online 9
  • Most of their products 9
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
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Aspen Dental

Hospitals, Clinics and Medical Centers
  • 14 ISSUES RESOLVED
  • 2840 TOTAL REVIEWS
  • $3.1M CLAIMED LOSSES
  • $4.8K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
  • Staff 16
  • Look of the office 13
  • Dentist 8
  • Timeliness 7
  • Pricing 6

Customers don't like

  • Customer service16
  • Lack of communication10
  • And the supprize amount had to pay8
  • Unprofessional business6
  • Tooth hurts now6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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