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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1177 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
  • Product selection 15
  • Ease of checkout 6
  • Ease of purchasing 6
  • Most of their products 6
  • Ordering online 5

Customers don't like

  • Poor customer service18
  • Customer service12
  • Attitude7
  • No manager follow up6
  • Poor shipping5
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Aspen Dental

Hospitals, Clinics and Medical Centers, Doctors
  • 11 ISSUES RESOLVED
  • 2207 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
  • Look of the office 13
  • Staff 11
  • Girl at the front desk 6
  • Timeliness 6
  • Pricing 6

Customers don't like

  • Being lied to30
  • Lack of communication21
  • Tooth hurts now14
  • Not being billed correctly10
  • Poor treatment7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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