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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1176 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
  • Product selection 15
  • Ease of checkout 6
  • Ease of purchasing 6
  • Most of their products 6
  • Ordering online 5

Customers don't like

  • Poor customer service18
  • Customer service12
  • Attitude7
  • No manager follow up6
  • Poor shipping5
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Apria

Insurance
  • 2 ISSUES RESOLVED
  • 809 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
  • Individual reps were polite 7
  • Drivers polite and knowledgable 5
  • Employees were nice but not helpful 5
  • Equipment and supplies 5
  • Fresh lies told by representatives 5

Customers don't like

  • Customer service40
  • Way they do business27
  • Terrible customer service23
  • Business practice16
  • Total ignorance of cust serv15
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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