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Amazon

Auctions and Internet Stores
  • 20 ISSUES RESOLVED
  • 1526 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
  • Product selection 18
  • Most of their products 9
  • Ordering online 8
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service55
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
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Apria

Insurance
  • 2 ISSUES RESOLVED
  • 951 TOTAL REVIEWS
  • $330K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
  • Individual reps were polite 7
  • Drivers polite and knowledgable 7
  • Equipment 5
  • Driver 4
  • Dissatisfied 4

Customers don't like

  • Customer service66
  • Way they do business15
  • Business practice8
  • Total ignorance of cust serv7
  • Unprofessional cust serv6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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