Start a new comparison
Delete

Amazon

Auctions and Internet Stores
  • 15 ISSUES RESOLVED
  • 1254 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service16
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6
Delete

Apple

Computers
  • 1 ISSUES RESOLVED
  • 340 TOTAL REVIEWS
  • $520K CLAIMED LOSSES
  • $4K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Apple in the early days 6
  • Clean design 3
  • Smooth and easy touch experience 3
  • Phone 2
  • Products 2

Customers don't like

  • Customer service8
  • Apple lack of customer support7
  • Service7
  • Lack of customer support6
  • Lack of support from apple6
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.