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Amazon

Auctions and Internet Stores
  • 15 ISSUES RESOLVED
  • 1271 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service8
  • Customer service5
  • No manager follow up5
  • Apathy4
  • Poor shipping3
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Anytime Fitness

Fitness Centers
Has verified representatives
  • 7 ISSUES RESOLVED
  • 2 COMPANY RESPONSES
  • 1034 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $409 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Convience of location 16
  • Hours 11
  • Access to all facilities 24 7 10
  • Equipment 8
  • Price 8

Customers don't like

  • No help on the phone9
  • Not being able to cancel9
  • Bad manager8
  • Poor customer service6
  • Response from staff worker6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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