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Amazon

Auctions and Internet Stores
  • 19 ISSUES RESOLVED
  • 1453 TOTAL REVIEWS
  • $720K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Most of their products 9
  • Ease of checkout 8
  • Ordering online 7
  • Ease of purchasing 7

Customers don't like

  • Poor customer service15
  • No manager follow up5
  • Negative feedback not excepted4
  • Apathy4
  • Poor shipping3
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American Musical Supply

Shopping
Has verified representatives
  • 0 ISSUES RESOLVED
  • 12 COMPANY RESPONSES
  • 49 TOTAL REVIEWS
  • $13.3K CLAIMED LOSSES
  • $1K AVERAGE LOSS
2.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Payment plan 3
  • Website 2
  • Promise - but hollow 1
  • Good product 1
  • Fast shipping 1

Customers don't like

  • Customer service3
  • Communication2
  • Tech support1
  • Refund process1
  • Refund policy1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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