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Amazon

Auctions and Internet Stores
  • 17 ISSUES RESOLVED
  • 1348 TOTAL REVIEWS
  • $720K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service15
  • No manager follow up5
  • Apathy4
  • Negative feedback not excepted4
  • Poor shipping3
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America Cameras

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 151 TOTAL REVIEWS
  • $21.2K CLAIMED LOSSES
  • $605 AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Advertised price 4
  • Advertised prices 4
  • Nice but bogus website 3
  • You delivered what was agreed on paper 1
  • You delivered what was written 1

Customers don't like

  • False advertising12
  • Bait-and-switch tactics10
  • Poor customer service9
  • False advertising of final cost7
  • Their poor customer service6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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