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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1177 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product selection 15
  • Ease of checkout 6
  • Ease of purchasing 6
  • Most of their products 6
  • Ordering online 5

Customers don't like

  • Poor customer service18
  • Customer service12
  • Attitude7
  • No manager follow up6
  • Poor shipping5
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America Cameras

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 148 TOTAL REVIEWS
  • $19.9K CLAIMED LOSSES
  • $605 AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Advertised price 4
  • Advertised prices 4
  • Nice but bogus website 3
  • You delivered what was agreed on paper 1
  • You delivered what was written 1

Customers don't like

  • Bait-and-switch tactics23
  • Poor customer service22
  • False advertising21
  • Their poor customer service17
  • False advertising of final cost15
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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