PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hotstar and Amazon Prime Video as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hotstar
Amazon Prime Video

Hotstar and Amazon Prime Video Overview

Total reviews 4490 503
Company responses 0 0
Issues resolved 13 0

Hotstar and Amazon Prime Video Consumer Ratings

Rank
150 out of 1453 in Telecommunications category
73 out of 649 in Media category
Customer service
No votes
51 in category
Product or Service Quality
No votes
42 in category
Value for money
No votes
39 in category
Website
No votes
67 in category

Hotstar and Amazon Prime Video Rating Details

Customer service
No votes
1.9 (119 reviews)
Reviewer's quote

...3 Billion people in India and you dont have a customer service telephone line. My last year of subscription for sure. My tel no is +91-9820****00...

Read full review

I am very unhappy with the way I was treated by your customer service representatives I thought they all were rude as well as unhelpful to me with the situation at hand I asked to speak with a supervisor and that was never allowed. I have been a member for a long time and I have never had any...

Read full review
Product or Service Quality
No votes
2.4 (100 reviews)
Reviewer's quote

During last year renewal, I had lengthy phone and email exchange with various customer services agents and supervisors at Hotstar and finally after a long and protracted exchange got the auto-renewal removed from our account (I have email proof of this with me!). But the same thing was repeated...

Read full review

Disgusting customer service - they are worthless..

Read full review
Value for money
No votes
2.5 (100 reviews)
Reviewer's quote

by mistake from my TV hotstar has deleted so I don't want to subscribe again give my money back or activete my hotstar..

Read full review

EVERY movie I pick is PAY! It doesnt matter what I look up they want money! Absolutely not worth the cost per year. Same with the books. What a joke.

Read full review
Website
No votes
2.3 (105 reviews)
Reviewer's quote

Kindly initiate the command for cancellation as soon as possible, coz your poetal or website does not gives permission to me while i am living in a damocratic country and freedon country so i would never want to stay with you anymore, even you dont allow to delete my account on your seever, is this...

Read full review

...I cannot stop the subscription through the website and app, therefore I am seeking for your help. And, I am looking forward for your follow up..

Read full review

Hotstar and Amazon Prime Video Pros and Cons

Pros
  • Please solve the problem
  • Unable to view premium channels
  • Call me right now
  • Some good shows
  • Very good selection
  • No pros
Cons
  • Call me to my mobile
  • First paid experience is bad
  • No response for my issues
  • No help when needed
  • Unknown charges on credit card
  • Unexpected charges to cards

Hotstar and Amazon Prime Video Most Positive Reviews

Top rated reviews
5

azadmd750@***.com
877843****
926283****
Hotstar problem

Read full review
5

Okay, I get that Amazon now has their original series and want to advertise, but there are WAY too many commercials in...

Read full review
5

Hi please my account login number 702176**** to 810883****

Read full review
5

I was given detailed instructions. I forgot name of lady who helped me. Maybe Melanie. She was awesome!!!

Read full review

Hotstar and Amazon Prime Video Most Critical Reviews

Lowest rated reviews
1

Hotstar vip login not viewable in smart tv Happy

Read full review
1

Received an email from Amazon cancelling access to Prime Video from my Panasonic Blue Ray Player. I understand why this...

Read full review
1

due to some issue I had to reset my mobile there for I reinstall hot star app and then i have faceing a problem of...

Read full review
1

I subscribed to Starz though amazon prime and some videos won't play.

Read full review

Hotstar and Amazon Prime Video Latest Reviews

Recent published reviews
2

Even been a subscribe customer I m been asked to get subscribe again

Read full review
1

I've never ordered it and I don't want it. You'll have hacked into my credit card account and took money out of my card...

Read full review
1.2

Hot star is not contactable, I have raised an issue and provided feedback but no response, Hotstar is charging me 299...

Read full review
4.3

Very nice prime video consultant

Read full review

Hotstar and Amazon Prime Video Products and Services

Most reviewed product and services
  • Hotstar Vip Subscription (456 reviews)
  • Hotstar Subscription (267 reviews)
  • Hotstar Streaming Service (175 reviews)
  • Amazon Prime Video Streaming Service (36 reviews)
  • Amazon Prime Video Free Trial (18 reviews)
  • Amazon Prime Video Subscription (16 reviews)