PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chewy and Amazingly Cat as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chewy
Amazingly Cat

Chewy and Amazingly Cat Overview

Total reviews 37 451
Company responses 0 0
Issues resolved 0 7

Chewy and Amazingly Cat Consumer Ratings

Rank
15 out of 392 in Pet Stores category
105 out of 392 in Pet Stores category
Customer service
No votes
75 in category
Exchange, Refund and Cancellation Policy
No votes
67 in category
Delivery Service
No votes
66 in category
Value for money
No votes
66 in category

Chewy and Amazingly Cat Rating Details

Customer service
No votes
1.2 (233 reviews)
Reviewer's quote

Alyssa was the most considerate customer service rep!! Keep her around and Chewy will be around a long time..

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...I sent pictures and video of problem to customer service within two days of receiving this item. They told me they could not help despite advertising 100% guaranteed satisfaction and a 30 day return policy. This company is in China, not CO, according to shipping label..

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Exchange, Refund and Cancellation Policy
No votes
1.2 (179 reviews)
Reviewer's quote

...They did refund my credit card the 18. 50 they charged this month so I did get my money back for December. I have to look my order number up and will send it under separate cover...

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...Now, some 60+ days and over 15 emails exchanges later, the item still has not arrived; the only responses I keep getting from their so-called customer service are all just the same caned responses: (e. g. , allow 8--10 business days for your item to arrive, it's still in transit, etc)...

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Delivery Service
No votes
1.2 (209 reviews)
Reviewer's quote

Terrific service by Chewy! Products and customer help continue to exceed my expectations..

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...This company is based in China and after contacting customer service Kevin was able to give me some fake tracking info that is in pre shipment status. Ive contacted them multiple times and received no response. Beware...

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Value for money
No votes
1.4 (162 reviews)
Reviewer's quote

...The Chewy representative I spoke with on the phone was great! She was so nice and professional and returned the money For the meds to our cc. Chewy is a great company!..

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...I Want my money back!!!!!..

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Chewy and Amazingly Cat Pros and Cons

Pros
  • Wchewy is always available to answer questions
  • Usually good service
  • Fast delivery
  • Idea of the what looked like a fun product
  • Online
  • Non
Cons
  • Wont make you happy like their motto
  • Unknowledgable about products
  • No resolution
  • Customer service
  • Failed to deliver item
  • Getting ripped off

Chewy and Amazingly Cat Most Positive Reviews

Top rated reviews
5

mAYBE THE COMPLAINTS COME FROM PEOPLE WHO LIVE IN AREAS THAT HAVE DEIVERY -PROBLEMS HERE IN CALIFORNIA EVERYTHING IS...

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5

How do I return this and reorder a smaller one.
Order # LT90519****CN

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5

No complaint, thank you to all for sending me flowers for my lost. That was really nice of yous

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5

I ordered 2 cat beds weeks ago and haven't received them yet. What a scam

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Chewy and Amazingly Cat Most Critical Reviews

Lowest rated reviews
1

I placed my first order with Chewy.com on August 24, 2017. I was charged 15.30 that month. When I received my shipment...

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1

Wand toy arrived bent into a half circle and is supposed to be a straight line. Customer service will do NOTHING about...

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1

Chewys auto ship program is a joke! I had placed an order that happened to be on sale, to be shipped on Jan 11th. When I...

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1

I placed an order over 2 weeks ago and they took the money out of my account. Those items have not shipped and I can't...

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Chewy and Amazingly Cat Latest Reviews

Recent published reviews
5

I ordered something from Chewy, and I wanted to return it, so I called Chewy. I spoke with Jaz and she was extremely...

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No votes

I got a message months ago. Telling me to be patient. How long before something is resolved ? They had plenty of time...

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1.4

Complete mess. AND I HAVE TO CLEAN IT UP!!!!!!!

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No votes

Have not received them and it's been months, can not under stand what could take Soo long.

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Chewy and Amazingly Cat Products and Services

Most reviewed product and services
  • Chewy Shipping Service (8 reviews)
  • Amazingly Cat Shipping Service (196 reviews)
  • Amazingly Cat Pet Toy (36 reviews)
  • Amazingly Cat Pet Bed (29 reviews)