PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chewy and Amazingly Cat as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chewy
Amazingly Cat

Chewy and Amazingly Cat Overview

Total reviews 56 453
Company responses 0 0
Issues resolved 2 7

Chewy and Amazingly Cat Consumer Ratings

Rank
20 out of 387 in Pet Stores category
108 out of 387 in Pet Stores category
Delivery Service
19 in category
72 in category
Customer service
16 in category
80 in category
Exchange, Refund and Cancellation Policy
12 in category
74 in category
Value for money
12 in category
71 in category

Chewy and Amazingly Cat Rating Details

Delivery Service
3.4 (29 reviews)
1.2 (210 reviews)
Reviewer's quote

...Super helpful and friendly service answered my questions..

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...I sent pictures and video of problem to customer service within two days of receiving this item. They told me they could not help despite advertising 100% guaranteed satisfaction and a 30 day return policy. This company is in China, not CO, according to shipping label..

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Customer service
3.7 (27 reviews)
1.2 (234 reviews)
Reviewer's quote

Alyssa was the most considerate customer service rep!! Keep her around and Chewy will be around a long time..

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...This company is based in China and after contacting customer service Kevin was able to give me some fake tracking info that is in pre shipment status. Ive contacted them multiple times and received no response. Beware...

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Exchange, Refund and Cancellation Policy
3.8 (27 reviews)
1.2 (180 reviews)
Reviewer's quote

...They did refund my credit card the 18. 50 they charged this month so I did get my money back for December. I have to look my order number up and will send it under separate cover...

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...Lost over $40 Struggling to get a refund..

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Value for money
4.2 (25 reviews)
1.4 (163 reviews)
Reviewer's quote

...The Chewy representative I spoke with on the phone was great! She was so nice and professional and returned the money For the meds to our cc. Chewy is a great company!..

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...I Want my money back!!!!!..

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Chewy and Amazingly Cat Pros and Cons

Pros
  • Usually good service
  • Wchewy is always available to answer questions
  • Stop auto shipment right now
  • Idea of the what looked like a fun product
  • Online
  • Non
Cons
  • Poor delivery
  • Wont make you happy like their motto
  • Unknowledgable about products
  • Customer service
  • Failed to deliver item
  • Getting ripped off

Chewy and Amazingly Cat Most Positive Reviews

Top rated reviews
5

mAYBE THE COMPLAINTS COME FROM PEOPLE WHO LIVE IN AREAS THAT HAVE DEIVERY -PROBLEMS HERE IN CALIFORNIA EVERYTHING IS...

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5

How do I return this and reorder a smaller one.
Order # LT90519****CN

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5

No complaint, thank you to all for sending me flowers for my lost. That was really nice of yous

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5

I ordered 2 cat beds weeks ago and haven't received them yet. What a scam

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Chewy and Amazingly Cat Most Critical Reviews

Lowest rated reviews
1

I placed my first order with Chewy.com on August 24, 2017. I was charged 15.30 that month. When I received my shipment...

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1

Wand toy arrived bent into a half circle and is supposed to be a straight line. Customer service will do NOTHING about...

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1

Chewys auto ship program is a joke! I had placed an order that happened to be on sale, to be shipped on Jan 11th. When I...

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1

I placed an order over 2 weeks ago and they took the money out of my account. Those items have not shipped and I can't...

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Chewy and Amazingly Cat Latest Reviews

Recent published reviews
5

Ordered Kong Tug, it lasted 20 min before it broke. I have 2 Rottweiler puppies, 8 month and 3 month old

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No votes

I made an order october 29.and i didnt get yet now we are november29.i am very sad about this

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3

It took 4 days for my order to arrive !!!!

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1

After 16 days, item never shipped.
Lost over $40
Struggling to get a refund

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Chewy and Amazingly Cat Products and Services

Most reviewed product and services
  • Chewy Shipping Service (9 reviews)
  • Chewy Pet Food (1 review)
  • Amazingly Cat Shipping Service (196 reviews)
  • Amazingly Cat Pet Toy (36 reviews)
  • Amazingly Cat Pet Bed (30 reviews)