PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazingly Cat and Chewy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazingly Cat
Chewy

Amazingly Cat and Chewy Overview

Total reviews 453 55
Company responses 0 0
Issues resolved 7 2

Amazingly Cat and Chewy Consumer Ratings

Rank
108 out of 387 in Pet Stores category
20 out of 387 in Pet Stores category
Customer service
80 in category
17 in category
Delivery Service
70 in category
18 in category
Exchange, Refund and Cancellation Policy
74 in category
12 in category
Product or Service Quality
81 in category
14 in category

Amazingly Cat and Chewy Rating Details

Customer service
1.2 (234 reviews)
3.7 (26 reviews)
Reviewer's quote

...I sent pictures and video of problem to customer service within two days of receiving this item. They told me they could not help despite advertising 100% guaranteed satisfaction and a 30 day return policy. This company is in China, not CO, according to shipping label..

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Alyssa was the most considerate customer service rep!! Keep her around and Chewy will be around a long time..

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Delivery Service
1.2 (210 reviews)
3.4 (28 reviews)
Reviewer's quote

...Now, some 60+ days and over 15 emails exchanges later, the item still has not arrived; the only responses I keep getting from their so-called customer service are all just the same caned responses: (e. g. , allow 8--10 business days for your item to arrive, it's still in transit, etc)...

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...Super helpful and friendly service answered my questions..

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Exchange, Refund and Cancellation Policy
1.2 (180 reviews)
3.7 (26 reviews)
Reviewer's quote

...Lost over $40 Struggling to get a refund..

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...They did refund my credit card the 18. 50 they charged this month so I did get my money back for December. I have to look my order number up and will send it under separate cover...

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Product or Service Quality
1.2 (168 reviews)
4.1 (24 reviews)
Reviewer's quote

...This company is based in China and after contacting customer service Kevin was able to give me some fake tracking info that is in pre shipment status. Ive contacted them multiple times and received no response. Beware...

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Terrific service by Chewy! Products and customer help continue to exceed my expectations..

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Amazingly Cat and Chewy Pros and Cons

Pros
  • Idea of the what looked like a fun product
  • Online
  • Non
  • Usually good service
  • Wchewy is always available to answer questions
  • Stop auto shipment right now
Cons
  • Customer service
  • Failed to deliver item
  • Getting ripped off
  • Poor delivery
  • Wont make you happy like their motto
  • Unknowledgable about products

Amazingly Cat and Chewy Most Positive Reviews

Top rated reviews
5

How do I return this and reorder a smaller one.
Order # LT90519****CN

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5

mAYBE THE COMPLAINTS COME FROM PEOPLE WHO LIVE IN AREAS THAT HAVE DEIVERY -PROBLEMS HERE IN CALIFORNIA EVERYTHING IS...

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5

I ordered 2 cat beds weeks ago and haven't received them yet. What a scam

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5

No complaint, thank you to all for sending me flowers for my lost. That was really nice of yous

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Amazingly Cat and Chewy Most Critical Reviews

Lowest rated reviews
1

Wand toy arrived bent into a half circle and is supposed to be a straight line. Customer service will do NOTHING about...

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1

I placed my first order with Chewy.com on August 24, 2017. I was charged 15.30 that month. When I received my shipment...

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1

I placed an order over 2 weeks ago and they took the money out of my account. Those items have not shipped and I can't...

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1

Chewys auto ship program is a joke! I had placed an order that happened to be on sale, to be shipped on Jan 11th. When I...

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Amazingly Cat and Chewy Latest Reviews

Recent published reviews
No votes

I made an order october 29.and i didnt get yet now we are november29.i am very sad about this

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3

It took 4 days for my order to arrive !!!!

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1

After 16 days, item never shipped.
Lost over $40
Struggling to get a refund

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1.1

2 days ago, a Chewy Truck showed up at my home with another 2 containers of cat litter. I only have 1 kitty and with 7...

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Amazingly Cat and Chewy Products and Services

Most reviewed product and services
  • Amazingly Cat Shipping Service (196 reviews)
  • Amazingly Cat Pet Toy (36 reviews)
  • Amazingly Cat Pet Bed (30 reviews)
  • Chewy Shipping Service (9 reviews)
  • Chewy Pet Food (1 review)