PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazingly Cat and Chewy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazingly Cat
Chewy

Amazingly Cat and Chewy Overview

Total reviews
447
12
Company responses
0
0
Issues resolved
7
0

Amazingly Cat and Chewy Consumer Ratings

Rank
103 out of 375 in Pet Stores category
19 out of 375 in Pet Stores category
Customer service
72 in category
25 in category
Delivery Service
63 in category
34 in category
Exchange, Refund and Cancellation Policy
65 in category
21 in category
Product or Service Quality
76 in category
16 in category

Amazingly Cat and Chewy Rating Details

Customer service
1.2 (233 reviews)
3 (8 reviews)
Reviewer's quote

...This company is based in China and after contacting customer service Kevin was able to give me some fake tracking info that is in pre shipment status. Ive contacted them multiple times and received no response. Beware...

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...You lost a customer. Lasership is one of the worst companies in the country, you destroyed your business with anyone who ever shopped on Amazon and purposely avoid lasership..

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Delivery Service
1.2 (209 reviews)
2.3 (6 reviews)
Reviewer's quote

...Now, some 60+ days and over 15 emails exchanges later, the item still has not arrived; the only responses I keep getting from their so-called customer service are all just the same caned responses: (e. g. , allow 8--10 business days for your item to arrive, it's still in transit, etc)...

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Treats that made my dogs sick

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Exchange, Refund and Cancellation Policy
1.2 (180 reviews)
3 (6 reviews)
Reviewer's quote

...They refuse to discuss a refund. I strongly recommend not to do business with them. They also made it appear they are in the U...

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...They did refund my credit card the 18. 50 they charged this month so I did get my money back for December. I have to look my order number up and will send it under separate cover...

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Product or Service Quality
1.2 (167 reviews)
3.7 (6 reviews)
Reviewer's quote

...Terrible quality. Would never use again or recommended..

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I have used Chewy for a couple of years and normally have no issues. Last week I placed and order for multiple items, including prescription cat food and treats. I submitted the Chewy form to my vet, and she forwarded the prescriptions to them. Evidently, she missed the cat food and only approved...

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Amazingly Cat and Chewy Pros and Cons

Pros
  • Idea of the what looked like a fun product
  • Online
  • Non
No votes
Cons
  • Customer service
  • Failed to deliver item
  • Getting ripped off
  • Charge

Amazingly Cat and Chewy Most Positive Reviews

Top rated reviews
5

How do I return this and reorder a smaller one.
Order # LT905192545CN

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5

mAYBE THE COMPLAINTS COME FROM PEOPLE WHO LIVE IN AREAS THAT HAVE DEIVERY -PROBLEMS HERE IN CALIFORNIA EVERYTHING IS...

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5

I ordered 2 cat beds weeks ago and haven't received them yet. What a scam

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5

No complaint, thank you to all for sending me flowers for my lost. That was really nice of yous

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Amazingly Cat and Chewy Most Critical Reviews

Lowest rated reviews
1

Wand toy arrived bent into a half circle and is supposed to be a straight line. Customer service will do NOTHING about...

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1

I placed my first order with Chewy.com on August 24, 2017. I was charged 15.30 that month. When I received my shipment...

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1

I placed an order over 2 weeks ago and they took the money out of my account. Those items have not shipped and I can't...

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1

Chewys auto ship program is a joke! I had placed an order that happened to be on sale, to be shipped on Jan 11th. When I...

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Amazingly Cat and Chewy Latest Reviews

Recent published reviews
1

I ordered 3 cat beds, this company took $84.34 out of my credit card company on June 4 2020 and I have not heard from...

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5

Treats that made my dogs sick

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1

Received a broken product in mail, sent the picture they required. They said I didn't have to return the product, but...

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5

I recently talked to someone from customer service (a woman) about my delivery being delivered to the wrong porch. It...

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Amazingly Cat and Chewy Products and Services

Most reviewed product and services
  • Amazingly Cat Shipping Service (197 reviews)
  • Amazingly Cat Pet Toy (35 reviews)
  • Amazingly Cat Pet Bed (29 reviews)
  • Chewy Customer Care (3 reviews)
  • Chewy Shipping Service (2 reviews)