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Alpine Home Air

Appliances and Electronics
  • 2 ISSUES RESOLVED
  • 29 TOTAL REVIEWS
  • $11.5K CLAIMED LOSSES
  • $766 AVERAGE LOSS
2.1
Customer service
Staff
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Very friendly when taking order 2
  • Initial impression 2
  • Great selection and pricing 2
  • Helpful sales staff and techs that actually answer the phone 1

Customers don't like

  • Unclear of return costs2
  • There criminal and fraudulent1
  • Misleading information1
  • Faulty equipment and unhelpful tech support1
  • Different answers from different departments1
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Home Depot

Supermarkets and Malls
  • 14 ISSUES RESOLVED
  • 1862 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
2.2
Customer service
Staff
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Location of store 10
  • Product availability 6
  • Service at the store 5
  • Product selection 5
  • It was easy to initially purchase 4

Customers don't like

  • Lack of customer service28
  • Customer service16
  • Unwilling to fix problem5
  • Unwilling to fix problems4
  • Policy4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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