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Ally Financial
Wells Fargo

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Ally Financial

Ally Financial

1.4
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 371 TOTAL REVIEWS
Rank
109 out of 1022
in Banks category
Rating Details
Customer service
Product or Service Quality
Staff
Website
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    716
  • SUCCESSFUL
    30%
  • AVG CALL DURATION
    04:19
  • ISSUES RESOLVED
    30%
Top Products and Services
1.4
81 reviews
1.1
67 reviews
1.1
47 reviews
Wells Fargo

Wells Fargo

1.5
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1567 TOTAL REVIEWS
Rank
81 out of 1022
in Banks category
Rating Details
Customer service
Product or Service Quality
Staff
Website
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    13
  • SUCCESSFUL
    31%
  • AVG CALL DURATION
    07:30
  • ISSUES RESOLVED
    29%
Top Products and Services
1.2
233 reviews
1.2
203 reviews
1.4
198 reviews

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