Start a new comparison
Ally Financial
Synchrony Bank
i
Ally Financial

Ally Financial

1.3
?

Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in

  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 338 TOTAL REVIEWS
Rank
121 out of 1002
in Banks category
Rating Details
Customer service
Product or Service Quality
Staff
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    526
  • SUCCESSFUL
    41%
  • AVG CALL DURATION
    04:19
  • ISSUES RESOLVED
    31%
Top Products and Services
1.3
75 reviews
1.1
62 reviews
1.1
43 reviews
Synchrony Bank

Synchrony Bank

1.3
?

Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in

  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 454 TOTAL REVIEWS
Rank
125 out of 1002
in Banks category
Rating Details
Customer service
Product or Service Quality
Staff
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    1268
  • SUCCESSFUL
    58%
  • AVG CALL DURATION
    04:01
  • ISSUES RESOLVED
    20%
Top Products and Services
1.3
103 reviews
1.2
100 reviews
1.5
57 reviews

How would you compare Ally Financial vs Synchrony Bank?

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Anonymous
#1312408

Ally's rates are lower than synchrony on their 1 yr and 2 yr c/d's. Synchrony has an actual bank in NJ at an address.

I just started using Synchrony for a c/d so I don't know if they give out loyal percentages for renewing a c/d. However Ally has you lose the loyal percentage on a renewal c/d if you put your money into a raise your rate c/d and the rate goes up. When I raised my rate at Ally on the 2 yr c/d I spoke to someone in customer service. He told me that I would not lose the loyalty percentage.

The Ally bank manager claimed that I was not told that when she listened to the recording. My 2 yr c/d is going to mature on May 1, 2017. The .05 percentage for a renewal of the c/d would amount to less than 25 cents but they refused to give it to me. It was not the money but the principle I was looking at.

Nowhere was it written on their website that you would lose the loyalty percentage once you raised your rate. Let the banking customer be aware when they open a c/d.

Top Rated Ally Financial Reviews

Show more

Top Rated Synchrony Bank Reviews

Show more