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Delete
  • 1 ISSUES RESOLVED
  • 193 TOTAL REVIEWS
  • $470K CLAIMED LOSSES
  • $9.3K AVERAGE LOSS
1.3
Customer service
Website
Staff
Diversity of Products or Services
Billing Practices
  • Doing business easy 2
  • No problems 1
  • Cd rates 1

Customers don't like

  • Handeling of our account11
  • Deceptive business practices9
  • Customer service4
  • Being ripped off4
  • Over-seas call centers3
Delete
  • 0 ISSUES RESOLVED
  • 279 TOTAL REVIEWS
  • $98.4K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Website
Staff
Diversity of Products or Services
Billing Practices
  • Initial contact 2
  • Reps were polite for the most part 1
  • Local branch staff 1
  • Design of their lobby 1
  • Branch staff in the boynton beach location 1

Customers don't like

  • Awful customer service20
  • Rude abrupt customer service5
  • Overdraft fees3
  • Lack of communication3
  • Wait time and poor customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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