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Delete
  • 1 ISSUES RESOLVED
  • 191 TOTAL REVIEWS
  • $470K CLAIMED LOSSES
  • $9.5K AVERAGE LOSS
1.3
Customer service
Website
Staff
Diversity of Products or Services
Discounts and Special Offers
  • Doing business easy 2
  • No problems 1
  • Cd rates 1

Customers don't like

  • Handeling of our account10
  • Deceptive business practices9
  • Customer service4
  • Being ripped off4
  • Over-seas call centers3
Delete
  • 1 ISSUES RESOLVED
  • 150 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $6.3K AVERAGE LOSS
1.5
Customer service
Website
Staff
Diversity of Products or Services
Discounts and Special Offers
  • Friendly tellers 4
  • Hours open 3
  • Going to cancel tomorrow 2
  • I have no problems banking with citizens 1
  • Customer service 1

Customers don't like

  • Customer service11
  • Nobody knows whats going on4
  • That they steal my money3
  • Customer friendly service2
  • Your pennies matter more to them than their reputation1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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