PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lumare and Alluracell as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lumare
Alluracell

Lumare and Alluracell Overview

Total reviews
311
84
Company responses
0
0
Issues resolved
3
0

Lumare was first mentioned on PissedConsumer on Jan 30, 2015 and since then this brand received 311 reviews. It is 227 reviews more than Alluracell received since Jan 21, 2016.

Lumare and Alluracell Consumer Ratings

Rank
274 out of 1161 in Cosmetics and Personal Care category
280 out of 1161 in Cosmetics and Personal Care category
Customer service
209 in category
164 in category
Website
233 in category
236 in category
Price Affordability
236 in category
373 in category

According to consumer ratings and reviews, Lumare ranks 6 points higher in the Cosmetics and Personal Care category than Alluracell. People gave Lumare 1 stars for Customer service criterion in Cosmetics and Personal Care category and it is 224 points higher than the worst rated brand in this category. At the same time, Alluracell was rated 1.3 stars for Customer service criterion in this category and it is 269 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Alluracell has a higher rating than Alluracell. Regarding Price Affordability criterion, consumers gave Lumare 1.1 stars and it is 54% worse than other in category. Alluracell however was rated 1 stars and it is 86% worse than other in category.

Lumare and Alluracell Rating Details

Customer service
1 (88 reviews)
1.3 (28 reviews)
Reviewer's quote

Did the free trail tap no on the eye cream even when they call me I said no over and over customer service can't help you they give you an # to call which is automatic next thing I know getting charge $40. To cancel something I never agreed to in the 1st place This whole experience was nothing but...

PissedConsumer1084542

...The customer service rep said they will give a 30% refund and will cancel all future shipments. We will see. I also am disputing this with my credit card company...

PissedConsumer916182
Website
1.2 (86 reviews)
1.2 (26 reviews)
Reviewer's quote

I advise, before calling, looking them up on the BBB website and placing a complaint there and contacting your bank in order to ensure no more charges can be placed from them on your account. I pushed so hard to get a full refund and wanted to return the products but was met with refusal and...

PissedConsumer709680

On 6/24/2019 I was charged $93.40 by your company. I DID NOT ORDER anything from you and I never heard of you before that charge was taken from my checking account. I have NO NEED for any of your services and I want the $93.40 returned to my account IMMEDIATELY !!!!!

Charles B
Price Affordability
1.1 (75 reviews)
1 (8 reviews)
Reviewer's quote

There was absolutely nothing about a 14 day trial period before being charged full price. I'm very computer literate and I always look for the "gotcha". I received an email confirming the order, but the total charge for both was $28; this included two $10 charges for each product (handling? unclear...

PissedConsumer1086788

...not something that you get and get charged the full price for the same exact day. That's not a trial, that is stealing from me. When I called customer service the first time the lady I spoke with would not transfer me to a supervisor...

PissedConsumer893300

Lumare and Alluracell Pros and Cons

Pros
  • How fast they shipped
  • Worked great
  • Opportunity to try the products for only the cost ofppi
  • Very deceptive business practices
  • Dont like
  • Face cream
Cons
  • Business model and trickery
  • Dishonest company
  • Sneaky and dishonest
  • Deceptive business practices
  • Return policy
  • Are a scam

Lumare and Alluracell Most Positive Reviews

Top rated reviews
5

I ordered the pay shipping only charges for the eye cream and anti-aging serum. 13 days later I was charged $98.71,...

5

I ordered the trial offer and I actually liked the skin cream. I was charged $89.00 two weeks later and never...

Lumare and Alluracell Most Critical Reviews

Lowest rated reviews
1

This is a scam. !!!! It made My Face peel, itch, red splicing on MY FACE. NOW, AFTER TRY ING TO R EACH SOMEONE, (BEFORE...

1

Client agrees to S&H CHARGE FOR ONE (1) Product. Client does not commit to any recurring orders. HOWEVER CLIENT IS...

Lumare and Alluracell Latest Reviews

Recent published reviews
1

They lied never processed the full refund they promised !
I was assured it was only a sample! 2 charges on my card amount...

Read all 311 reviews
1

On 6/24/2019 I was charged $93.40 by your company. I DID NOT ORDER anything from you and I never heard of you before...

Read all 84 reviews

Lumare and Alluracell Products and Services

Most reviewed product and services
  • Lumare Free Trial (93 reviews)
  • Lumare Cream (45 reviews)
  • Lumare Cream Free Trial (14 reviews)
  • Alluracell Cream (28 reviews)
  • Alluracell Cream Free Trial (15 reviews)
  • Alluracell Customer Care (2 reviews)