PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Unique Insurance Company and Allstate as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Allstate

Allstate

Has verified representatives
1.4
Unique Insurance Company
Allstate

Unique Insurance Company and Allstate Overview

Total reviews
84
705
Company responses
0
1
Issues resolved
0
2

Allstate was first mentioned on PissedConsumer on Mar 19, 2008 and since then this brand received 705 reviews. It is 621 reviews more than Unique Insurance Company received since May 6, 2013.

Unique Insurance Company and Allstate Consumer Ratings

Rank
281 out of 1480 in Insurance category
198 out of 1480 in Insurance category
Customer service
219 in category
135 in category
Staff
214 in category
151 in category
Website
250 in category
127 in category

According to consumer ratings and reviews, Allstate ranks 83 points higher in the Insurance category than Unique Insurance Company. People gave Unique Insurance Company 1 stars for Customer service criterion in Insurance category and it is 235 points higher than the worst rated brand in this category. At the same time, Allstate was rated 1.3 stars for Customer service criterion in this category and it is 319 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Allstate has a higher rating than Unique Insurance Company. Regarding Website criterion, consumers gave Unique Insurance Company 1.2 stars and it is 55% worse than other in category. Allstate however was rated 1.8 stars and it is 72% greater than other in category.

Unique Insurance Company and Allstate Rating Details

Customer service
1 (43 reviews)
1.3 (273 reviews)
Reviewer's quote

...To be honest, this is the worst customer service I HAVE HAD for years. ON the same day I HAVE called back and found the same lady who hung up the phone on me, but she denied it. I have also wanted to speak the manger who go by the name NORMA HERERRA, but I couldn't reach the manger at all...

PissedConsumer912798

customer service person very, very rude and then cut me off when I was still talking. Switching to another insurance company asap..

PissedConsumer1743165
Staff
1.1 (42 reviews)
1.3 (231 reviews)
Reviewer's quote

They don’t return calls. Claim out there since July. Very unprofessional company and apparently they don’t care about the abundant of bad reviews they just keep ignoring calls to them

Nikhita

My local agents/owners give the appearance of being competent, friendly and willing to help clients; their staff not so much. They are all constrained of course in everything they do by the customer-unfriendly policies of Allstate. I was lured by Allstate's (deliberately I think) confusing and...

CHARLES W
Website
1.2 (40 reviews)
1.8 (200 reviews)
Reviewer's quote

I got into a car addict 2 months ago, I’ve submitted my claims twice with all reports and recipes attached. My car was never mechanically evaluates at all. I never spoken with my Adjuster once. I’m paying for full coverage and wasn’t given any car, tow or options for that matter. I’m currently on...

Shirel

After three weeks of them not returning phone calls or answering messages through their claim website they finally sent the adjuster back out to review and the estimate went up by $2700. They then notified me that they were only covering 90% of the claim because I didn't take evasive action even...

Robert R

Unique Insurance Company and Allstate Pros and Cons

Pros
No votes
  • When i cancelled my auto insurance with them
  • 1st 40 years with them
  • Absolutely feel violated and sick to my stomach
Cons
  • No return calls or emails
  • No communication adn no way to reach claims dept
  • Delay the claims process
  • Customer service
  • Acting in bad faith
  • Customer treatment

Unique Insurance Company and Allstate Most Positive Reviews

Top rated reviews
4.3

There two high on there insurance

5

it's been a over year I was accident someone hit me from behind at red light . Call police got our information see if...

Unique Insurance Company and Allstate Most Critical Reviews

Lowest rated reviews
1

I was in a car accident 6/15/15. I have not heard from anyone at this company. My adjuster never answers the phone. If...

1

I got hit when making a left hand turn by someone attempting to pass me on the left side. This same person was actually...

Unique Insurance Company and Allstate Latest Reviews

Recent published reviews
1

The collect auto premiums don't pay claims when their insured are clearly at fault we need to fill a class action...

Read all 84 reviews
1

customer service person very, very rude and then cut me off when I was still talking.
Switching to another insurance comp...

Read all 705 reviews

Unique Insurance Company and Allstate Products and Services

Most reviewed product and services
  • Unique Insurance Company Auto Claim (34 reviews)
  • Unique Insurance Company Claim (15 reviews)
  • Unique Insurance Company Auto Insurance (6 reviews)
  • Allstate Auto Insurance (138 reviews)
  • Allstate Claim (110 reviews)
  • Allstate Auto Claim (68 reviews)