PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about State Farm Insurance and Allstate as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Allstate

Allstate

Has Verified Representatives
1.4
State Farm Insurance
Allstate

State Farm Insurance and Allstate Overview

Total reviews
1155
733
Company responses
0
9
Issues resolved
8
2

State Farm Insurance and Allstate Consumer Ratings

Rank
155 out of 1067 in Insurance category
209 out of 1067 in Insurance category
Customer service
167 in category
139 in category
Product or Service Quality
121 in category
134 in category
Billing Practices
111 in category
134 in category
Website
115 in category
128 in category

State Farm Insurance and Allstate Rating Details

Customer service
1.2 (369 reviews)
1.3 (288 reviews)
Reviewer's quote

Great customer service and got me a great Rate!!..

Read full review

customer service person very, very rude and then cut me off when I was still talking. Switching to another insurance company asap..

Read full review
Product or Service Quality
1.4 (335 reviews)
1.4 (241 reviews)
Reviewer's quote

Local agent's office and every person working there was great and their service was was terrific. When it came time to pay me for the installation portion they refused even though I submitted a written estimate (just like I was asked to do). First agent (not local people) said to submit the...

Read full review

As noted above there is no customer service. Allstate seems to be using Covid as an excuse to not staff. There are few jobs that are as well suited as insurance to socially distance in your pajamas at home!! The excuse that there may be longer wait times due to socially distancing is bogus...

Read full review
Billing Practices
1.6 (284 reviews)
1.5 (223 reviews)
Reviewer's quote

...00 from Kyle Rorke agency for ?????? STOP BILLING ME FOR SOMETHING I DO NOT HAVE!..

Read full review

Requested Outcome The case be reviewed following Allstates internal best practices. The employee be made complete by Allstate doing the right thing and adhering to their mission statement and values. Customer’s current policies with Allstate: (1)Policy Number (Rental Property Number 1) 836465305 -...

Read full review
Website
1.8 (280 reviews)
1.8 (211 reviews)
Reviewer's quote

But when you need to file a claim they send you to the stateFarm website and special team21 who are trained to give excuses and not pay claims. I have yet to get paid for a rear hit on 7/3/19 from a state farm insured SUV. State Farm has refused to send their adjuster and will not accept the...

Read full review

After three weeks of them not returning phone calls or answering messages through their claim website they finally sent the adjuster back out to review and the estimate went up by $2700. They then notified me that they were only covering 90% of the claim because I didn't take evasive action even...

Read full review

State Farm Insurance and Allstate Pros and Cons

Pros
  • Pleasant local agent
  • Agent
  • Local agent is great
  • When i cancelled my auto insurance with them
  • Absolutely feel violated and sick to my stomach
  • 1st 40 years with them
Cons
  • Customer service
  • Inability to resolve claim
  • Really bad service
  • Customer service
  • Customer treatment
  • Acting in bad faith

State Farm Insurance and Allstate Most Positive Reviews

Top rated reviews
5

Kathryn Willis Collins bait and switched me on my insurance prices and all she could talk about when I was getting signe...

Read full review
5

it's been a over year I was accident someone hit me from behind at red light . Call police got our information see if...

Read full review
5

My son was REAR ENDED at a yield, the other driver hit him hard enough to shatter the back window causing almost 7K in...

Read full review
5

The worst automotive insurance company on the planet! If Allstate is not your company then you better get ready for a s...

Read full review

State Farm Insurance and Allstate Most Critical Reviews

Lowest rated reviews
1

State Farm just want your money. I had hail and wind damage to my roof and State Farm told me who to call and the guy...

Read full review
1

I got hit when making a left hand turn by someone attempting to pass me on the left side. This same person was actually...

Read full review
1

State Farm is the slimiest insurance company I have dealt with. One of their insured hit me and state farm failed to ide...

Read full review
1

In July, 2014 while on a business trip I received a call from my tenant asking me to return ASAP. A pipe in his apartmen...

Read full review

State Farm Insurance and Allstate Latest Reviews

Recent published reviews
No votes

My Car is completely stopped. Someone backs out of a parking space and runs into the front right corner of the car from...

Read full review
1

Insured my Father's house with Allstate after he passed; told them it needed work and just came out of probate. I was...

Read full review
1

got stuck with agent named Eric Kwiatkowski. he came by and took application for Life Insurance and he falsified the...

Read full review
1

Ive had insurance with Allstate since 2012. Big mistake. I insured my wifes engagement ring and got an appraisal from...

Read full review

State Farm Insurance and Allstate Products and Services

Most reviewed product and services
  • State Farm Insurance Auto Insurance (233 reviews)
  • State Farm Insurance Claim (214 reviews)
  • State Farm Insurance Homeowners Insurance (102 reviews)
  • Allstate Auto Insurance (142 reviews)
  • Allstate Claim (112 reviews)
  • Allstate Auto Claim (70 reviews)