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Allstate
State Farm Insurance

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Allstate

Allstate

1.4
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 687 TOTAL REVIEWS
Rank
192 out of 1852
in Insurance category
Rating Details
Customer service
Staff
Product or Service Quality
Billing Practices
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    38
  • SUCCESSFUL
    79%
  • AVG CALL DURATION
    05:44
  • ISSUES RESOLVED
    22%
Top Products and Services
1.5
136 reviews
1.1
109 reviews
1.4
65 reviews
State Farm Insurance

State Farm Insurance

1.5
  • 8 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1099 TOTAL REVIEWS
Rank
143 out of 1852
in Insurance category
Rating Details
Customer service
Staff
Product or Service Quality
Billing Practices
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    13
  • SUCCESSFUL
    85%
  • AVG CALL DURATION
    06:41
  • ISSUES RESOLVED
    0%
Top Products and Services
1.5
228 reviews
1.7
202 reviews
1.2
100 reviews

How would you compare Allstate vs State Farm Insurance?

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Anonymous
#1738528
Customer service
Allstate is the worst

Product or Service Quality
Service quality is terrible

I have something else to compare
Go with State Farm or anyone else
Anonymous
#1235517

Beware of Allstate!!!!! A tree fell on my home and caused severe damage.

They denied my deductible of $1,000 because my neighboring state, North Carolina, had a named tropical storm by the National Weather Service. So Allstate is now charging me 5% of my homes value so my deductible is now $11,800!!!!!

Yes Allstate is charging me $11,800 as a tropical storm deduction because ANOTHER STATE was issued a named tropical storm. State Farm did not invoke such a ridiculous deductible.

Anonymous
#1210831

I've never had a problem with Allstate.

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