PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Allstate and Progressive Insurance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Allstate

Allstate

Has verified representatives
1.4
Allstate
Progressive Insurance

Allstate and Progressive Insurance Overview

Total reviews
700
909
Company responses
0
1
Issues resolved
2
2

Progressive Insurance was first mentioned on PissedConsumer on Jun 4, 2007 and since then this brand received 909 reviews. It is 209 reviews more than Allstate received since Mar 19, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Allstate customer support team and Progressive Insurance customer service.

Allstate and Progressive Insurance Consumer Ratings

Rank
194 out of 1884 in Insurance category
146 out of 1884 in Insurance category
Customer service
133 in category
119 in category
Staff
151 in category
133 in category
Product or Service Quality
126 in category
117 in category

According to consumer ratings and reviews, Progressive Insurance ranks 48 points higher in the Insurance category than Allstate. People gave Allstate 1.3 stars for Customer service criterion in Insurance category and it is 316 points higher than the worst rated brand in this category. At the same time, Progressive Insurance was rated 1.4 stars for Customer service criterion in this category and it is 330 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Progressive Insurance has a higher rating than Allstate. Regarding Product or Service Quality criterion, consumers gave Allstate 1.4 stars and it is 72% greater than other in category. Progressive Insurance however was rated 1.4 stars and it is 74% greater than other in category.

Allstate and Progressive Insurance Rating Details

Customer service
1.3 (271 reviews)
1.4 (372 reviews)
Reviewer's quote

Was involved in a rear end collision with one of their clients. Because of handicap, I drive a pickup which allows me to get in and out without a high risk of falling. Allstate wouldn't pay for a full size truck (like I drive) and only wanted to ay for a "small truck". Full size truck was approved...

Kinzleigh

... told they could not provide approved Dept of Insurance rate increase to us, but provided Dept of Insurance address and thank us for being a loyal Progressive customer. Only info they would provide is we didn't do anything to raise rates and snapshot discount was applied, just cost of doing business. Approved rate increase by Dept...

Wayne G
Staff
1.3 (228 reviews)
1.5 (350 reviews)
Reviewer's quote

My local agents/owners give the appearance of being competent, friendly and willing to help clients; their staff not so much. They are all constrained of course in everything they do by the customer-unfriendly policies of Allstate. I was lured by Allstate's (deliberately I think) confusing and...

CHARLES W

I have been given miss leading / false information from your Staff in relation to my case . I tried to file a complaint and was told 8/17/19 I would be contacted by a supervisor, but had not been and don't have a message or response in regards to my case. Please reports I'm not at fault for getting...

PissedConsumer1630657
Product or Service Quality
1.4 (222 reviews)
1.4 (337 reviews)
Reviewer's quote

Well people that is just it Allstate understand that anyone who lives with you or share address with you, is suppose to be in your policy even if is no you who added because they take the time to add the person without your consent, so as right now I am war with This *** company because they have...

PissedConsumer1577834

Any two or more products Even if you don’t have home or car insurance with us, you can still save. You’ll earn a multi-policy discount for any combination of two or more policies with us: motorcycle and boat, boat and RV, or renters, motorcycle, and boat – the list goes on. " Had I known I wouldn't...

Pang M

Allstate and Progressive Insurance Pros and Cons

Pros
  • When i cancelled my auto insurance with them
  • Absolutely feel violated and sick to my stomach
  • 1st 40 years with them
  • To angry to answer this
  • Simple to join
  • Ease of renewal until this
Cons
  • Customer service
  • Customer treatment
  • Acting in bad faith
  • Customer service
  • Bad service
  • Unwilling to compromise and blamed me

Allstate and Progressive Insurance Most Positive Reviews

Top rated reviews
5

it's been a over year I was accident someone hit me from behind at red light . Call police got our information see if...

5

Had to come to NY from Florida because my mother was on her death dead and because I was here from Florida I recited a...

Allstate and Progressive Insurance Most Critical Reviews

Lowest rated reviews
1

I got hit when making a left hand turn by someone attempting to pass me on the left side. This same person was actually...

1

If I could could not give a star, I would. I have to agree with all the complaints on here regarding Progressive...

Allstate and Progressive Insurance Latest Reviews

Recent published reviews
1

Summer Ellison is the claim adjuster who not one time send me any information regarding my claim and I was told to get...

Read all 700 reviews
1.9

Applied for Auto Insurance 6 month policy at $1492, clean record, excellent credit score, completed SnapShot and...

Read all 909 reviews

Allstate and Progressive Insurance Products and Services

Most reviewed product and services
  • Allstate Auto Insurance (137 reviews)
  • Allstate Claim (109 reviews)
  • Allstate Auto Claim (68 reviews)
  • Progressive Insurance Auto Insurance (212 reviews)
  • Progressive Insurance Auto Claim (136 reviews)
  • Progressive Insurance Commercial (110 reviews)