PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about National General Insurance and Allstate as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Allstate

Allstate

Has Verified Representatives
1.4
National General Insurance
Allstate

National General Insurance and Allstate Overview

Total reviews 70 741
Company responses 0 12
Issues resolved 0 2

National General Insurance and Allstate Consumer Ratings

Rank
272 out of 1079 in Insurance category
211 out of 1079 in Insurance category
Customer service
215 in category
141 in category
Product or Service Quality
161 in category
131 in category
Reliability
143 in category
95 in category
Value for money
185 in category
160 in category

National General Insurance and Allstate Rating Details

Customer service
1.1 (41 reviews)
1.3 (290 reviews)
Reviewer's quote

an overall customer service is very lacking...

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Bad customer service no one ever picked up it just rang..

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Product or Service Quality
1.3 (38 reviews)
1.4 (243 reviews)
Reviewer's quote

...Their customer service imposes additional, undue stress on people who are already stressed out because of an accident. They want to record your responses to questions about the accident (don't let them because they are completely untrustworthy)..

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As noted above there is no customer service. Allstate seems to be using Covid as an excuse to not staff. There are few jobs that are as well suited as insurance to socially distance in your pajamas at home!! The excuse that there may be longer wait times due to socially distancing is bogus...

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Reliability
1.2 (37 reviews)
1.4 (219 reviews)
Reviewer's quote

THIEVES OVER CHARGED ON PREIMUMS FOR YEARS. HAD PROPERTY INFO INCORRECT THAT COST ME MORE

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This communication is re: correspondence I received via the US mail regarding the above control number in relations to a Notice of Use of Credit Information Disclosure. I have not been in contact with Allstate until today, so I'm confused as to why I would be receiving this correspondence addressed...

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Value for money
1.3 (36 reviews)
1.3 (188 reviews)
Reviewer's quote

...Take your money but won’t fix your *** . kreamer is the agent and she a *** ..

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...Dont trust a company that owes you money. Especially one that says your in good hands. I have complained to the insurance commissioner and I would suggest everyone on this site do the same...

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National General Insurance and Allstate Pros and Cons

Pros
  • There are no pros
  • If you want to be lied to
  • Great at convincing the customer to buy insurance
  • When i cancelled my auto insurance with them
  • Absolutely feel violated and sick to my stomach
  • 1st 40 years with them
Cons
  • Bad customer service claims department
  • Bad track record of helping their clients with claims
  • Bad customer relations
  • Customer service
  • Customer treatment
  • Acting in bad faith

National General Insurance and Allstate Most Positive Reviews

Top rated reviews
5

I’ve worked in the insurance business for 5 years now and I worked for big companies yet none of them compare to the...

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5

it's been a over year I was accident someone hit me from behind at red light . Call police got our information see if...

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3.4

Rude claims adjusters at this Insurance company

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5

The worst automotive insurance company on the planet! If Allstate is not your company then you better get ready for a s...

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National General Insurance and Allstate Most Critical Reviews

Lowest rated reviews
1

The insurance was about to expire. They never sent me a renewal letter. I called them to say I went with another...

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1

I got hit when making a left hand turn by someone attempting to pass me on the left side. This same person was actually...

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1

I added a vehicle to my policy and asked my agent to let me know before putting on full coverage how much it would be a...

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1

In July, 2014 while on a business trip I received a call from my tenant asking me to return ASAP. A pipe in his apartmen...

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National General Insurance and Allstate Latest Reviews

Recent published reviews
1

We called and filed a claim the day after our RV had some water damage due to a faulty water heater. It took several...

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No votes

desposit money into there account to finished up this Eli Reeves 614337-9285.please called attorney 614-330-5001 ok...

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1

THIEVES OVER CHARGED ON PREIMUMS FOR YEARS. HAD PROPERTY INFO INCORRECT THAT COST ME MORE

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No votes

Hi. I called on the 15the of August to try and get a card for some information medicare/medicade needed for my plan. I c...

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National General Insurance and Allstate Products and Services

Most reviewed product and services
  • National General Insurance Auto Claim (16 reviews)
  • National General Insurance Auto Insurance (9 reviews)
  • National General Insurance Claim (8 reviews)
  • Allstate Auto Insurance (143 reviews)
  • Allstate Claim (113 reviews)
  • Allstate Auto Claim (70 reviews)