PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Allstate and GEICO as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Allstate

Allstate

Has verified representatives
1.4
GEICO

GEICO

1.4
Allstate
GEICO

Allstate and GEICO Overview

Total reviews
699
1194
Company responses
0
0
Issues resolved
2
8

GEICO was first mentioned on PissedConsumer on Jan 14, 2008 and since then this brand received 1194 reviews. It is 495 reviews more than Allstate received since Mar 19, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with GEICO customer support team than with Allstate customer service.

Allstate and GEICO Consumer Ratings

Rank
194 out of 1879 in Insurance category
179 out of 1879 in Insurance category
Customer service
135 in category
No votes
Staff
151 in category
No votes
Product or Service Quality
126 in category
No votes

According to consumer ratings and reviews, GEICO ranks 15 points higher in the Insurance category than Allstate. People gave Allstate 1.3 stars for Customer service criterion in Insurance category and it is 312 points higher than the worst rated brand in this category. Regarding Product or Service Quality criterion, consumers gave Allstate 1.4 stars and it is 72% greater than other in category.

Allstate and GEICO Rating Details

Customer service
1.3 (271 reviews)
No votes
Reviewer's quote

Was involved in a rear end collision with one of their clients. Because of handicap, I drive a pickup which allows me to get in and out without a high risk of falling. Allstate wouldn't pay for a full size truck (like I drive) and only wanted to ay for a "small truck". Full size truck was approved...

Kinzleigh

...Geico has given me the worst customer service experience I’ve had in years..

Cynthia W
Staff
1.3 (228 reviews)
No votes
Reviewer's quote

My local agents/owners give the appearance of being competent, friendly and willing to help clients; their staff not so much. They are all constrained of course in everything they do by the customer-unfriendly policies of Allstate. I was lured by Allstate's (deliberately I think) confusing and...

CHARLES W

...Called them today and staff indicated that she would note my concern..

Sandra J
Product or Service Quality
1.4 (222 reviews)
No votes
Reviewer's quote

Well people that is just it Allstate understand that anyone who lives with you or share address with you, is suppose to be in your policy even if is no you who added because they take the time to add the person without your consent, so as right now I am war with This *** company because they have...

PissedConsumer1577834

Since I got married they count husband and wife has one and review all driving history so I am no longer eligible for their services. no problem with my driving record but my husband has special insurance that he pays for and his own car however his driving record becomes my driving record. I...

PissedConsumer1723749

Allstate and GEICO Pros and Cons

Pros
  • When i cancelled my auto insurance with them
  • Absolutely feel violated and sick to my stomach
  • 1st 40 years with them
  • Price
  • Horribble
  • Premium prices
Cons
  • Customer service
  • Customer treatment
  • Acting in bad faith
  • Customer service
  • Inability to resolve issues
  • Poor treatment of customers

Allstate and GEICO Most Positive Reviews

Top rated reviews
5

it's been a over year I was accident someone hit me from behind at red light . Call police got our information see if...

5

I have been an insured driver for 46 years with no accidents or insurance claims. I backed into my daughters Honda in...

Allstate and GEICO Most Critical Reviews

Lowest rated reviews
1

I got hit when making a left hand turn by someone attempting to pass me on the left side. This same person was actually...

1

A Geiko insured person backed into me. geiko emailed me and accepted responsibility 1 month ago. I got car repaired. I...

Allstate and GEICO Latest Reviews

Recent published reviews
1

Was involved in a rear end collision with one of their clients. Because of handicap, I drive a pickup which allows me...

Read all 699 reviews
1.5

Since 2012 I had my homeowner's insurance and one car for 12 years insured with Geico the payment was automatic...

Read all 1194 reviews

Allstate and GEICO Products and Services

Most reviewed product and services
  • Allstate Auto Insurance (137 reviews)
  • Allstate Claim (109 reviews)
  • Allstate Auto Claim (68 reviews)
  • Geico Auto Insurance (362 reviews)
  • Geico Auto Claim (167 reviews)
  • Geico Claim (148 reviews)