PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Allstate and GEICO as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Allstate

Allstate

Has Verified Representatives
1.4
GEICO

GEICO

1.5
Allstate
GEICO

Allstate and GEICO Overview

Total reviews
733
1259
Company responses
9
0
Issues resolved
2
11

Allstate and GEICO Consumer Ratings

Rank
209 out of 1067 in Insurance category
153 out of 1067 in Insurance category
Customer service
139 in category
144 in category
Product or Service Quality
133 in category
115 in category
Billing Practices
134 in category
116 in category
Reliability
96 in category
111 in category

Allstate and GEICO Rating Details

Customer service
1.3 (288 reviews)
1.3 (516 reviews)
Reviewer's quote

customer service person very, very rude and then cut me off when I was still talking. Switching to another insurance company asap..

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..., they just assumed he was driving our cars and did an automatic price hike, not covering his car nor giving a quote, To correct the error, we called customer service who was condescending and arrogant,demanding that we send them proof he had another insurance policy. I told them that why did they put someone on our policy that was not authorized, No answer. It was pretty much "take it or leave it"...

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Product or Service Quality
1.4 (241 reviews)
1.4 (469 reviews)
Reviewer's quote

As noted above there is no customer service. Allstate seems to be using Covid as an excuse to not staff. There are few jobs that are as well suited as insurance to socially distance in your pajamas at home!! The excuse that there may be longer wait times due to socially distancing is bogus...

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Hideous customer service! They make you go through a gauntlet of automated nonsense when you call to get to a live person and yet they cant simply make an automated phone call, send a text message or eMail about how a payment didnt process and let your policy expire without you knowing! What type...

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Billing Practices
1.5 (223 reviews)
1.6 (408 reviews)
Reviewer's quote

Requested Outcome The case be reviewed following Allstates internal best practices. The employee be made complete by Allstate doing the right thing and adhering to their mission statement and values. Customer’s current policies with Allstate: (1)Policy Number (Rental Property Number 1) 836465305 -...

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RUN as FAST as YOU CAN FROM GEICO----UNFAIR and DECEPTIVE TRADE PRACTICES!!!!!!---NASTY LOW CLASS PEOPLE (probably live in the hood)--never made a dime in their life---LIVE OFF OF OTHERS--To STUPID TO WORK FOR THEMSELVES!

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Reliability
1.4 (217 reviews)
1.3 (386 reviews)
Reviewer's quote

Insured my Father's house with Allstate after he passed; told them it needed work and just came out of probate. I was going to replace the siding and paint the house and put new shingles on. Within three weeks of insuring the house they canceled on me. Their reasoning... the house needs painting...

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We had taken insurance for my daughter, and she had a couple of accidents over a period of two year in one she was at fault. Geico first raised monthly payments to 352 Dollars and then to 744 dollars wt which point we could not afford to pay $10,000 a year for her insurance. The company is...

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Allstate and GEICO Pros and Cons

Pros
  • When i cancelled my auto insurance with them
  • Absolutely feel violated and sick to my stomach
  • 1st 40 years with them
  • Price
  • Horribble
  • Good at taking your money
Cons
  • Customer service
  • Customer treatment
  • Acting in bad faith
  • Customer service
  • Inability to resolve issues
  • Poor treatment of customers

Allstate and GEICO Most Positive Reviews

Top rated reviews
5

it's been a over year I was accident someone hit me from behind at red light . Call police got our information see if...

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5

I have been an insured driver for 46 years with no accidents or insurance claims. I backed into my daughters Honda in...

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5

The worst automotive insurance company on the planet! If Allstate is not your company then you better get ready for a s...

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5

I received a registered letter from GEICO that they are cancelling my policy because i have 3 no fault claims in the...

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Allstate and GEICO Most Critical Reviews

Lowest rated reviews
1

I got hit when making a left hand turn by someone attempting to pass me on the left side. This same person was actually...

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1

A Geiko insured person backed into me. geiko emailed me and accepted responsibility 1 month ago. I got car repaired. I...

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1

In July, 2014 while on a business trip I received a call from my tenant asking me to return ASAP. A pipe in his apartmen...

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1

In January my daughter was to get her drivers license coming soon. I called the local Geico office and talked to Lori....

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Allstate and GEICO Latest Reviews

Recent published reviews
1

Insured my Father's house with Allstate after he passed; told them it needed work and just came out of probate. I was...

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1.8

We had taken insurance for my daughter, and she had a couple of accidents over a period of two year in one she was at...

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1

Ive had insurance with Allstate since 2012. Big mistake. I insured my wifes engagement ring and got an appraisal from...

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1

I have moved out of state and got a new insurance but J keep paying double insurance because I cant cancel Geico!! They...

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Allstate and GEICO Products and Services

Most reviewed product and services
  • Allstate Auto Insurance (142 reviews)
  • Allstate Claim (112 reviews)
  • Allstate Auto Claim (70 reviews)
  • Geico Auto Insurance (374 reviews)
  • Geico Auto Claim (172 reviews)
  • Geico Claim (152 reviews)