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  • 1 ISSUES RESOLVED
  • 494 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $13.3K AVERAGE LOSS
1.4
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
  • 1st 40 years with them 3
  • When i cancelled my auto insurance with them 3
  • Absolutely feel violated and sick to my stomach 3
  • Informing others about them 3
  • Initial application service 2

Customers don't like

  • Customer treatment6
  • Appauling customer service5
  • Acting in bad faith4
  • Poor customer service3
  • Unfair claim practices3
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Warranty Direct

Household Services
  • 1 ISSUES RESOLVED
  • 176 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
  • Cheaper than buying warranty from dealer 2
  • Amount of repair savings 1
  • Fast approval 1
  • Quick honest decision about covering the repair 1
  • Repair shop was paid directly 1

Customers don't like

  • Did not cover new part when needed3
  • Policy has double stanards3
  • Lied about coverage3
  • Misrepresentation about coverage3
  • Only uses remanufactured parts1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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