Allstate Insurance vs USAA

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  • 1 ISSUES RESOLVED
  • 443 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $13.5K AVERAGE LOSS
1.4
Customer service
Billing Practices
Staff
Website
Reliability
  • When i cancelled my auto insurance with them 3
  • 1st 40 years with them 3
  • Informing others about them 3
  • Absolutely feel violated and sick to my stomach 2
  • Initial application service 2

Customers don't like

  • Customer treatment11
  • Appauling customer service8
  • Adjustment process5
  • Poor treatment5
  • Attitude and refusal to investigate5

Products by Allstate Insurance

No items

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USAA

Loans and Mortgages
  • 4 ISSUES RESOLVED
  • 880 TOTAL REVIEWS
  • $3.6M CLAIMED LOSSES
  • $15K AVERAGE LOSS
1.7
Customer service
Billing Practices
Staff
Website
Reliability
  • Horrible lying thieves 5
  • How usaa used to operate and care for its members 5
  • Respectful customer service 4
  • Do not use 3
  • Prompt responses 3

Customers don't like

  • Horrible customer service21
  • Being treated like a criminal12
  • Customer service12
  • Incompetent employees7
  • Did not resove issue6

Products by USAA

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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