Allstate Insurance vs State Farm Insurance

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  • 1 ISSUES RESOLVED
  • 445 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $13.3K AVERAGE LOSS
1.4
Customer service
Billing Practices
Staff
Website
Reliability
  • When i cancelled my auto insurance with them 3
  • 1st 40 years with them 3
  • Informing others about them 3
  • Absolutely feel violated and sick to my stomach 2
  • Initial application service 2

Customers don't like

  • Customer treatment11
  • Appauling customer service8
  • Adjustment process5
  • Poor treatment5
  • Attitude and refusal to investigate5

Products by Allstate Insurance

No items

Delete
  • 5 ISSUES RESOLVED
  • 790 TOTAL REVIEWS
  • $2.4M CLAIMED LOSSES
  • $9K AVERAGE LOSS
1.5
Customer service
Billing Practices
Staff
Website
Reliability
  • Agent 7
  • Pleasant local agent 7
  • Local agent is great 5
  • Office staff 4
  • Previous claims 4

Customers don't like

  • Customer service24
  • Inability to resolve claim19
  • Really bad service15
  • Assigned agent13
  • Unresponsive agent13

Products by State Farm Insurance

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

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Anonymous
Anonymous Virginia Beach, Virginia, United States #1235517
Beware of Allstate!!!!! A tree fell on my home and caused severe damage. They denied my deductible of $1,000 because my neighboring state, North Carolina, had a named tropical storm by the National Weather Service. So Allstate is now charging me 5% of my homes value so my deductible is now $11,800!!!!! Yes Allstate is charging me $11,800 as a tropical storm deduction because ANOTHER STATE was issued a named tropical storm. State Farm did not invoke such a ridiculous deductible.
Anonymous
Anonymous Dayton, Ohio, United States #1210831
I've never had a problem with Allstate.