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  • 1 ISSUES RESOLVED
  • 505 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $13.2K AVERAGE LOSS
1.4
Customer service
Staff
Website
Reliability
  • 1st 40 years with them 3
  • When i cancelled my auto insurance with them 3
  • Absolutely feel violated and sick to my stomach 3
  • Informing others about them 3
  • Initial application service 2

Customers don't like

  • Customer treatment6
  • Appauling customer service5
  • Acting in bad faith4
  • Poor customer service3
  • Unfair claim practices3
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Pep Boys

Service Centers and Repairs
  • 3 ISSUES RESOLVED
  • 1449 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.8
Customer service
Staff
Website
Reliability
  • Convenient location 6
  • Price 4
  • Comfortable waiting room 3
  • Personnel 3
  • Various auto products and parts 1

Customers don't like

  • Poor service provided6
  • Attempt to overcharge5
  • Store staff5
  • Terriable customer service4
  • Un-skilled mechanics4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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