Start a new comparison
Delete
  • 1 ISSUES RESOLVED
  • 454 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $13.3K AVERAGE LOSS
1.4
Customer service
Staff
Website
Reliability
  • 1st 40 years with them 3
  • Absolutely feel violated and sick to my stomach 2
  • Informing others about them 2
  • Suck 1
  • When i cancelled my auto insurance with them 1

Customers don't like

  • Customer treatment11
  • Appauling customer service7
  • Adjustment process5
  • Poor treatment5
  • Attitude and refusal to investigate5
Delete

Pep Boys

Service Centers and Repairs
  • 3 ISSUES RESOLVED
  • 1402 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.8
Customer service
Staff
Website
Reliability
  • Convenient location 5
  • Price 4
  • Comfortable waiting room 3
  • Personnel 3
  • Staff 1

Customers don't like

  • Poor service provided15
  • Lie about the work needed10
  • Store staff8
  • Un-skilled mechanics8
  • Poor service7
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Terms of Service
Post Comment
Cancel
Be first to start a discussion.