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  • 1 ISSUES RESOLVED
  • 468 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $13.6K AVERAGE LOSS
1.4
Customer service
Billing Practices
Staff
Website
Reliability
  • 1st 40 years with them 3
  • When i cancelled my auto insurance with them 3
  • Absolutely feel violated and sick to my stomach 3
  • Informing others about them 3
  • Initial application service 2

Customers don't like

  • Customer treatment11
  • Appauling customer service8
  • Acting in bad faith6
  • Attitude and refusal to investigate5
  • Poor treatment5
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Metlife

Insurance
  • 0 ISSUES RESOLVED
  • 240 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $16.2K AVERAGE LOSS
1.4
Customer service
Billing Practices
Staff
Website
Reliability
  • Operators who have been helpful 2
  • No one 1

Customers don't like

  • Customer service12
  • Being passed back and forth with no resolution5
  • Not trustworthy5
  • Creation a serious problem due to lack of compency4
  • Lack of customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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