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Delete
  • 1 ISSUES RESOLVED
  • 494 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $13.3K AVERAGE LOSS
1.4
Customer service
Billing Practices
Staff
Website
Reliability
  • 1st 40 years with them 3
  • When i cancelled my auto insurance with them 3
  • Absolutely feel violated and sick to my stomach 3
  • Informing others about them 3
  • Initial application service 2

Customers don't like

  • Customer treatment6
  • Appauling customer service5
  • Acting in bad faith4
  • Poor customer service3
  • Unfair claim practices3
Delete
  • 0 ISSUES RESOLVED
  • 341 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $12K AVERAGE LOSS
1.3
Customer service
Billing Practices
Staff
Website
Reliability
  • Some people at customer service 5
  • Agent 4
  • Agents admit website is a fail 4
  • Customer service reps who genuinely tried to help 4
  • Website access 2

Customers don't like

  • Customer service13
  • Poor billing system12
  • Long hold times4
  • Poor website4
  • Slow pre-authorization3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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