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Allmodern

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 12 TOTAL REVIEWS
  • $610 CLAIMED LOSSES
  • $305 AVERAGE LOSS
2.2
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Customer service 1

Customers don't like

  • Misrepresented delivery time2
  • False delivery times2
  • Newsletter1
  • Spamming1
  • Slow delivery process1
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West Elm

Furniture and Decor
Has verified representatives
  • 7 ISSUES RESOLVED
  • 7 COMPANY RESPONSES
  • 488 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $887 AVERAGE LOSS
1.9
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Design aesthetic 9
  • Design 6
  • Merchandise 6
  • Product design 5
  • Style and design 4

Customers don't like

  • Customer service23
  • Lack of action to fix the problem8
  • Customer service response6
  • Late delivery6
  • Delivery and product quality5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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