PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Allivet and EntirelyPets as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Allivet
EntirelyPets

Allivet and EntirelyPets Overview

Total reviews
5
92
Company responses
0
0
Issues resolved
0
0

EntirelyPets was first mentioned on PissedConsumer on Dec 4, 2009 and since then this brand received 92 reviews. It is 87 reviews more than Allivet received since Jul 14, 2016.

Allivet and EntirelyPets Consumer Ratings

Rank
73 out of 496 in Pet Medicine and Veterinary Clinics category
47 out of 496 in Pet Medicine and Veterinary Clinics category
Staff
88 in category
No votes
Exchange, Refund and Cancellation Policy
29 in category
No votes
Customer service
94 in category
No votes

According to consumer ratings and reviews, EntirelyPets ranks 26 points higher in the Pet Medicine and Veterinary Clinics category than Allivet. People gave Allivet 1 stars for Staff criterion in Pet Medicine and Veterinary Clinics category and it is 13 points higher than the worst rated brand in this category. Regarding Customer service criterion, consumers gave Allivet 1 stars and it is 92% worse than other in category.

Allivet and EntirelyPets Rating Details

Staff
1 (3 reviews)
No votes
Reviewer's quote

I have been with this company for 2 years, no problem. Suddenly they have the wrong vet info on file and even though I have called 5 times and emailed 15 at least they still get it wrong. I even was given a store credit which they did not honor. Stay away.

PissedConsumer1649702

Placed order in October and even though they did not have items in stock they charged my card. We managed to get it straightened out and I assumed all was final. Then last week of Nov 7 I keep getting emails that my order is being sent to my vet for approval. And my card would be charged $174...

PissedConsumer1704191
Exchange, Refund and Cancellation Policy
1.3 (3 reviews)
No votes
Reviewer's quote

Well, after paying $22 for next day shipping and $20 for the medicine, I would only get a refund of $16. Not worth the hassle if I can't get a full refund after much grieving. If I walked into any pet store in my area, they would give me a full refund no problem, its bad enough they still have to...

PissedConsumer882141

I ordered 3-PACK Azodyl Small Caps when i received it it was luke warm in a gel mass of slime the packs were open and the thermal bag had *** in it and it was sent in FED EX Bubble Mailer I Told then how I received it they said the Azodyl was goo for 12 days in room temp , it says it is suppose to...

John H
Customer service
1 (3 reviews)
No votes
Reviewer's quote

...I SPOKE TO YOUR CUSTOMER SERVICE DEPT. AND THEY DID NOT KNOW WHY THAT HAPPEN. THERE'S GOT TO BE A WAY OF FINDING OUT WHY?? THE AGENT STATED THAT HE WOULD SHIP THE ORDER THROUGH NEXT DAY DELIVERY, SO THAT MEANS THAT I SHOULD RECEIVE IT TOMORROW SATURDAY 8/15/16...

MOULAY E

...Terribly poor customer service..

Annabelle Z

Allivet and EntirelyPets Pros and Cons

Pros
No votes
  • Price
  • Selection and prices
  • Only item that i received
Cons
  • No full refund
  • Dishonest about open hours
  • Dishonest about available shipping
  • Customer service
  • Refund policy
  • That no mention of product being on backo

Allivet and EntirelyPets Most Positive Reviews

Top rated reviews
No votes
5

I have to say, I am very happy and pleased with entirelypets.com. Their services were beyond my expectations. I ordered...

Allivet and EntirelyPets Most Critical Reviews

Lowest rated reviews
1

Allivet's pharmacy is not open on weekends, despite paying for 2nd Day Business Air service. Once they receive approval...

1

I retuned an item 4 weeks prior to calling customer service. The item
was never credited. When I phoned customer service...

Allivet and EntirelyPets Latest Reviews

Recent published reviews
1.1

I have been with this company for 2 years, no problem. Suddenly they have the wrong vet info on file and even though I...

Read all 5 reviews
1

Don't believe the high ratings for response and delivery shown here. One failure to deliver could just be a mistake,...

Read all 92 reviews

Allivet and EntirelyPets Products and Services

Most reviewed product and services
  • Allivet Shipping Service (2 reviews)
  • Entirelypets Shipping Service (21 reviews)
  • Entirelypets Customer Care (10 reviews)
  • Entirelypets Prescription Refill (5 reviews)