Allivet vs EntirelyPets: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Allivet and EntirelyPets as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Allivet

1.2

EntirelyPets

1.7

Allivet

EntirelyPets

Allivet and EntirelyPets Overview

Total reviews

Company responses

Issues resolved

EntirelyPets was first mentioned on PissedConsumer on Dec 4, 2009 and since then this brand received 92 reviews. It is 87 reviews more than Allivet received since Jul 14, 2016.

Allivet and EntirelyPets Consumer Ratings

Rank

73 out of 496 in Pet Medicine and Veterinary Clinics category

47 out of 496 in Pet Medicine and Veterinary Clinics category

Staff

88 in category

No votes

Exchange, Refund and Cancellation Policy

29 in category

No votes

Customer service

94 in category

No votes

According to consumer ratings and reviews, EntirelyPets ranks 26 points higher in the Pet Medicine and Veterinary Clinics category than Allivet. People gave Allivet 1 stars for Staff criterion in Pet Medicine and Veterinary Clinics category and it is 13 points higher than the worst rated brand in this category. Regarding Customer service criterion, consumers gave Allivet 1 stars and it is 92% worse than other in category.

Allivet and EntirelyPets Rating Details

Staff

1 (3 reviews)

No votes

Reviewer's quote

I have been with this company for 2 years, no problem. Suddenly they have the wrong vet info on file and even though I have called 5 times and emailed 15 at least they still get it wrong. I even was given a store credit which they did not honor. Stay away.

PissedConsumer1649702

Placed order in October and even though they did not have items in stock they charged my card. We managed to get it straightened out and I assumed all was final. Then last week of Nov 7 I keep getting emails that my order is being sent to my vet for approval. And my card would be charged $174...

PissedConsumer1704191

Exchange, Refund and Cancellation Policy

1.3 (3 reviews)

No votes

Reviewer's quote

Well, after paying $22 for next day shipping and $20 for the medicine, I would only get a refund of $16. Not worth the hassle if I can't get a full refund after much grieving. If I walked into any pet store in my area, they would give me a full refund no problem, its bad enough they still have to...

PissedConsumer882141

I ordered 3-PACK Azodyl Small Caps when i received it it was luke warm in a gel mass of slime the packs were open and the thermal bag had *** in it and it was sent in FED EX Bubble Mailer I Told then how I received it they said the Azodyl was goo for 12 days in room temp , it says it is suppose to...

John H

Customer service

1 (3 reviews)

No votes

Reviewer's quote

...I SPOKE TO YOUR CUSTOMER SERVICE DEPT. AND THEY DID NOT KNOW WHY THAT HAPPEN. THERE'S GOT TO BE A WAY OF FINDING OUT WHY?? THE AGENT STATED THAT HE WOULD SHIP THE ORDER THROUGH NEXT DAY DELIVERY, SO THAT MEANS THAT I SHOULD RECEIVE IT TOMORROW SATURDAY 8/15/16...

MOULAY E

...Terribly poor customer service..

Annabelle Z