PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about United Van Lines and Allied Van Lines as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

United Van Lines
Allied Van Lines

United Van Lines and Allied Van Lines Overview

Total reviews 44 63
Company responses 0 0
Issues resolved 0 1

United Van Lines and Allied Van Lines Consumer Ratings

Rank
179 out of 1087 in Transportation and Logistics category
88 out of 611 in Moving and Storage category
Customer service
164 in category
71 in category
Turnaround Time
79 in category
54 in category
Reliability
68 in category
59 in category
Exchange, Refund and Cancellation Policy
192 in category
77 in category

United Van Lines and Allied Van Lines Rating Details

Customer service
1.1 (17 reviews)
1.4 (16 reviews)
Reviewer's quote

...Bad business, bad customer service, just BAD!!!..

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This was the worst experience ever and the compensation and lack of customer service were fundamentally non-existent. Oh except the continued comment on both emails and letters. "We are sorry for any inconvenience" Huge inconvenience! Denver to Pittsburgh promised to pick up from my storage units...

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Turnaround Time
1.7 (12 reviews)
1.5 (11 reviews)
Reviewer's quote

They came and took my stuff, got paid for the move, and never heard anything more from them! Every time I call I get cut off. Then they blocked my number! Avoid at all costs! United are a total joke, nothing but scam artists! I can't tell you how infuriating it is, the way they disrespect their...

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...After the move, I was given a generous amount of time to file a claim for damaged items. I informed Allied's agent in Chicago by email of damage to one crated item the day it was uncrated by Allied's agent. (I paid for crating of this item...

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Reliability
1.6 (12 reviews)
1.2 (13 reviews)
Reviewer's quote

I contracted with United Van Lines to move my things from CT to FL. When the movers arrived I was told that several of my boxes were mistakenly left at another customer’s home in. NC. He has no idea when I would receive the remainder of my things. He also stated that it is good that the customer...

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14 reported damages to personal property as well as missing boxes (qty 6 tag items) estimated value of USD 5,000.

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Exchange, Refund and Cancellation Policy
1 (12 reviews)
1 (13 reviews)
Reviewer's quote

...So i should expect a refund of the difference. NOT. i just received a new invoice with the check amount i paid...

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I need my actual refund amount sent to me, waiting over 8 weeks with being told my refund amount is $793. 90 when in reality it’s $1838. 00 is unacceptable!..

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United Van Lines and Allied Van Lines Pros and Cons

Pros
No votes
  • Picked up furniture on time
  • That they picked up the furniture on time
  • Drivers were professional
Cons
  • Customer service
  • Staff
  • Price
  • Missing boxes and other household items
  • That they lied to me about the delivery schedule
  • Lies and many other things

United Van Lines and Allied Van Lines Most Positive Reviews

Top rated reviews
5

Warning - don't believe your contract. A) will deliver outside guaranteed window b) despite "full replacement guarantee...

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5

Quincy Storage and Transfer (Allied Van Lines) grossly underestimated the cost of our move to Wyoming. They came to my...

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No votes
No votes

United Van Lines and Allied Van Lines Most Critical Reviews

Lowest rated reviews
1

Consumer's Original Complaint :
Price for service was changed 4 times. By the time it as changed the last time, I had no...

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1

Allied gave me a delivery window. On the last day of that window, they told me that my furniture had been picked up and...

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1

I just moved from Florida to New York and decided to use a moving company. I decide using a big name moving company woul...

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1

Allied Van Lines gave me a quote and picked up my things just fine July 8th, BUT they STILL have not delivered them to...

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United Van Lines and Allied Van Lines Latest Reviews

Recent published reviews
No votes

No one answering the phone

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1

14 reported damages to personal property as well as missing boxes (qty 6 tag items) estimated value of USD 5,000.

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No votes

I live off of laney walker blvd a great man and worker seeking an interview for a fulltime job.l am Leon A Starks! I...

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No votes

Allied Van Lines tractor trailer parked in housing development all day with engine running. No work being done. Chicken...

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United Van Lines and Allied Van Lines Products and Services

Most reviewed product and services
  • United Van Lines Moving Service (24 reviews)
  • United Van Lines Manager (1 review)
  • United Van Lines Long Distance Moving Service (1 review)
  • Allied Van Lines Moving Service (19 reviews)
  • Allied Van Lines Long Distance Moving Service (9 reviews)
  • Allied Van Lines Packing Service (1 review)