PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about United Van Lines and Allied Van Lines as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

United Van Lines
Allied Van Lines

United Van Lines and Allied Van Lines Overview

Total reviews
41
58
Company responses
0
0
Issues resolved
0
1

Allied Van Lines was first mentioned on PissedConsumer on Sep 6, 2007 and since then this brand received 58 reviews. It is 17 reviews more than United Van Lines received since May 7, 2008.

United Van Lines and Allied Van Lines Consumer Ratings

Rank
158 out of 1509 in Transportation and Logistics category
82 out of 712 in Moving and Storage category
Customer service
146 in category
63 in category
Turnaround Time
74 in category
55 in category
Reliability
57 in category
49 in category

United Van Lines and Allied Van Lines Rating Details

Customer service
1.1 (17 reviews)
1.5 (12 reviews)
Reviewer's quote

...Bad business, bad customer service, just BAD!!!..

debra m

This was the worst experience ever and the compensation and lack of customer service were fundamentally non-existent. Oh except the continued comment on both emails and letters. "We are sorry for any inconvenience" Huge inconvenience! Denver to Pittsburgh promised to pick up from my storage units...

Lucia M
Turnaround Time
1.7 (12 reviews)
1.4 (9 reviews)
Reviewer's quote

They came and took my stuff, got paid for the move, and never heard anything more from them! Every time I call I get cut off. Then they blocked my number! Avoid at all costs! United are a total joke, nothing but scam artists! I can't tell you how infuriating it is, the way they disrespect their...

Judah

...After I was told to make sure that I would be ready at that time. Did not receive a call from my move coordinator or the truck driver. I finally got a callback two hours later after leaving numerous messages...

Denise L
Reliability
1.6 (12 reviews)
1.2 (11 reviews)
Reviewer's quote

I contracted with United Van Lines to move my things from CT to FL. When the movers arrived I was told that several of my boxes were mistakenly left at another customer’s home in. NC. He has no idea when I would receive the remainder of my things. He also stated that it is good that the customer...

Mike Q

Several boxes of items marked fragile arrived in pieces. I tried contacting the packer who blamed it on the movers, and the movers blamed it on the packer. No one wants to take responsibility or offer to compensate me for my loss.

Donna C

United Van Lines and Allied Van Lines Pros and Cons

Pros
No votes
  • That they picked up the furniture on time
  • Picked up furniture on time
  • There are no pros
Cons
  • Customer service
  • Staff
  • Price
  • Missing boxes and other household items
  • That they lied to me about the delivery schedule
  • Lies and many other things

United Van Lines and Allied Van Lines Most Positive Reviews

Top rated reviews
5

Warning - don't believe your contract. A) will deliver outside guaranteed window b) despite "full replacement guarantee...

5

Quincy Storage and Transfer (Allied Van Lines) grossly underestimated the cost of our move to Wyoming. They came to my...

United Van Lines and Allied Van Lines Most Critical Reviews

Lowest rated reviews
1

Consumer's Original Complaint :
Price for service was changed 4 times. By the time it as changed the last time, I had no...

1

Allied gave me a delivery window. On the last day of that window, they told me that my furniture had been picked up and...

United Van Lines and Allied Van Lines Latest Reviews

Recent published reviews
1

Family moved to Charlotte, NC from Newport Beach California 3 years ago and the move went so well, nothing missing or...

Read all 41 reviews
1

When we took our car in today to eventually be shipped in a closed container to California, the "substitute" doing the...

Read all 58 reviews

United Van Lines and Allied Van Lines Products and Services

Most reviewed product and services
  • United Van Lines Moving Service (24 reviews)
  • United Van Lines Long Distance Moving Service (1 review)
  • United Van Lines Manager (1 review)
  • Allied Van Lines Moving Service (18 reviews)
  • Allied Van Lines Long Distance Moving Service (9 reviews)
  • Allied Van Lines Packing Service (1 review)