PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Allied Van Lines and United Van Lines as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Allied Van Lines
United Van Lines

Allied Van Lines and United Van Lines Overview

Total reviews
58
41
Company responses
0
0
Issues resolved
1
0

Allied Van Lines was first mentioned on PissedConsumer on Sep 6, 2007 and since then this brand received 58 reviews. It is 17 reviews more than United Van Lines received since May 7, 2008.

Allied Van Lines and United Van Lines Consumer Ratings

Rank
83 out of 714 in Moving and Storage category
157 out of 1511 in Transportation and Logistics category
Staff
48 in category
106 in category
Product or Service Quality
61 in category
83 in category
Customer service
64 in category
145 in category

Allied Van Lines and United Van Lines Rating Details

Staff
1.6 (13 reviews)
1.3 (12 reviews)
Reviewer's quote

When we took our car in today to eventually be shipped in a closed container to California, the "substitute" doing the Condition Report immediately insulted me because he did not like that I was happy with our 2014 Buick LaCrosse that has less than 8,000 miles. He said I was too proud of the car.He...

Marlene P

...should be made aware of the shoddy service, misleading statements, outright lies, refusal to accept responsibility, and snide, patronizing attitude of your staff toward customers. In addition to the maltreatment by the office people, I have already found many instances of damage. Several boxes have clearly been crushed, and several...

PissedConsumer785753
Product or Service Quality
1.5 (12 reviews)
1.6 (12 reviews)
Reviewer's quote

This was the worst experience ever and the compensation and lack of customer service were fundamentally non-existent. Oh except the continued comment on both emails and letters. "We are sorry for any inconvenience" Huge inconvenience! Denver to Pittsburgh promised to pick up from my storage units...

Lucia M

FALSE ADVERTISING AND LIES!!!!! So the sting of having to pay $2,500 more for their great service and reputation really hurts now that most of the items that were not in boxes came damaged or did not come at all! Thank goodness I packed the boxes really well because they looked pretty bad upon...

debra m
Customer service
1.5 (12 reviews)
1.1 (17 reviews)
Reviewer's quote

...  Terrible customer service. Don't use them. If they are going to sub-contract, then go with another mover from the start...

PissedConsumer893961

...I have asked to talk to a manager, and they hang up! I ask for customer service and they hang up. As soon as they answer they hang up! Pick ANY OTHER MOVER besides United of kiss your belongings goodbye! ..

Judah

Allied Van Lines and United Van Lines Pros and Cons

Pros
  • That they picked up the furniture on time
  • Picked up furniture on time
  • There are no pros
No votes
Cons
  • Missing boxes and other household items
  • That they lied to me about the delivery schedule
  • Lies and many other things
  • Customer service
  • Staff
  • Price

Allied Van Lines and United Van Lines Most Positive Reviews

Top rated reviews
5

Quincy Storage and Transfer (Allied Van Lines) grossly underestimated the cost of our move to Wyoming. They came to my...

5

Warning - don't believe your contract. A) will deliver outside guaranteed window b) despite "full replacement guarantee...

Allied Van Lines and United Van Lines Most Critical Reviews

Lowest rated reviews
1

Allied gave me a delivery window. On the last day of that window, they told me that my furniture had been picked up and...

1

Consumer's Original Complaint :
Price for service was changed 4 times. By the time it as changed the last time, I had no...

Allied Van Lines and United Van Lines Latest Reviews

Recent published reviews
1

When we took our car in today to eventually be shipped in a closed container to California, the "substitute" doing the...

Read all 58 reviews
1

Family moved to Charlotte, NC from Newport Beach California 3 years ago and the move went so well, nothing missing or...

Read all 41 reviews

Allied Van Lines and United Van Lines Products and Services

Most reviewed product and services
  • Allied Van Lines Moving Service (18 reviews)
  • Allied Van Lines Long Distance Moving Service (9 reviews)
  • Allied Van Lines Packing Service (1 review)
  • United Van Lines Moving Service (24 reviews)
  • United Van Lines Manager (1 review)
  • United Van Lines Long Distance Moving Service (1 review)