Allied Van Lines vs Public Storage

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Allied Van Lines

Transportation and Storage
  • 0 ISSUES RESOLVED
  • 37 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $8K AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Staff
  • That they picked up the furniture on time 1

Customers don't like

  • That they lied to me about the delivery schedule2
  • Customer service person will not call me back1
  • Did not show up for 3 days and counting1
  • Didnt like1
  • Grossly underetimated cost of the move1

Products by Allied Van Lines

No items

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Public Storage

Transportation and Storage
  • 1 ISSUES RESOLVED
  • 461 TOTAL REVIEWS
  • $340K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Staff
  • Not happy 3
  • Manger at move in was good 2
  • Office manager 1
  • Staff 1
  • Receptionist understanding 1

Customers don't like

  • Customer service12
  • Rate increase10
  • Fees7
  • Rate increases5
  • Unfair rate increase5

Products by Public Storage

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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