PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about PODS and Allied Van Lines as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

PODS
Allied Van Lines

PODS and Allied Van Lines Overview

Total reviews 273 63
Company responses 0 0
Issues resolved 6 1

PODS and Allied Van Lines Consumer Ratings

Rank
101 out of 607 in Moving and Storage category
88 out of 607 in Moving and Storage category
Customer service
74 in category
71 in category
Reliability
53 in category
55 in category
Product or Service Quality
64 in category
65 in category
Turnaround Time
56 in category
52 in category

PODS and Allied Van Lines Rating Details

Customer service
1.2 (157 reviews)
1.4 (16 reviews)
Reviewer's quote

They picked them up on time and the customer service was terrific . Time came for us to have them delivered to our new home and again the delivery was great ! We hired movers and I called to set up pick up for the next day and couldnt have pick up for 19 days !!!! I explained that I couldnt have...

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This was the worst experience ever and the compensation and lack of customer service were fundamentally non-existent. Oh except the continued comment on both emails and letters. "We are sorry for any inconvenience" Huge inconvenience! Denver to Pittsburgh promised to pick up from my storage units...

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Reliability
1.3 (144 reviews)
1.2 (13 reviews)
Reviewer's quote

I was told that I could not get insurance for the two pods I have rented because I was too late despite that the second pod was just picked up from my home in New Jersey.

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14 reported damages to personal property as well as missing boxes (qty 6 tag items) estimated value of USD 5,000.

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Product or Service Quality
1.4 (138 reviews)
1.4 (15 reviews)
Reviewer's quote

After waiting 15minutes for a service rep. , I was told the driver came and left because the gardener truck was parked where he needed to be and there were items next to the container. I was home and I could have had the gardener move his truck and I could have moved the trash next to the container...

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...I paid $6500 for this move, and this unprofessional service could not have been worse. Find a different moving company!..

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Turnaround Time
1.4 (128 reviews)
1.5 (11 reviews)
Reviewer's quote

...This is for the life of our serive time with PODS. The system to schedule and manage access simply does not work. This has caused us great inconvenience and in several instances have caused serious delay to activities and business that we could not conduct..

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...After the move, I was given a generous amount of time to file a claim for damaged items. I informed Allied's agent in Chicago by email of damage to one crated item the day it was uncrated by Allied's agent. (I paid for crating of this item...

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PODS and Allied Van Lines Pros and Cons

Pros
  • Having a container in driveway to pack ourselves
  • Idea of being able to pack myself
  • Concept of pods
  • Picked up furniture on time
  • That they picked up the furniture on time
  • Drivers were professional
Cons
  • Customer service
  • Business practices
  • False promises of resolutions
  • Missing boxes and other household items
  • That they lied to me about the delivery schedule
  • Lies and many other things

PODS and Allied Van Lines Most Positive Reviews

Top rated reviews
5

Your Customer Service handled my request seamlessly.

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5

Quincy Storage and Transfer (Allied Van Lines) grossly underestimated the cost of our move to Wyoming. They came to my...

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3.4

PODS took money from my account for a payment I was unaware I owed. It put my my bank account in jeopardy for...

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No votes

PODS and Allied Van Lines Most Critical Reviews

Lowest rated reviews
1

Pods is a total rip off.
We were quoted a delivery charge of $296 to drop off our Pod. Our house deal fell through and w...

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1

Allied gave me a delivery window. On the last day of that window, they told me that my furniture had been picked up and...

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1

The original cost of my freight was $4000.00. It ended up being over $7000.00 PLUS over $1000 for insurance. When I...

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1

Allied Van Lines gave me a quote and picked up my things just fine July 8th, BUT they STILL have not delivered them to...

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PODS and Allied Van Lines Latest Reviews

Recent published reviews
2.8

I was told that I could not get insurance for the two pods I have rented because I was too late despite that the second...

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1

14 reported damages to personal property as well as missing boxes (qty 6 tag items) estimated value of USD 5,000.

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No votes

Pods over charged me. Their billing system is terrible. Pay attention to the charges on your credit card and invoice....

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No votes

Allied Van Lines tractor trailer parked in housing development all day with engine running. No work being done. Chicken...

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PODS and Allied Van Lines Products and Services

Most reviewed product and services
  • Pods Moving Service (45 reviews)
  • Pods Long Distance Moving Service (24 reviews)
  • Pods Storage Unit (19 reviews)
  • Allied Van Lines Moving Service (19 reviews)
  • Allied Van Lines Long Distance Moving Service (9 reviews)
  • Allied Van Lines Packing Service (1 review)