PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Anthony Sylvan and Allied Outdoor Solutions as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Anthony Sylvan
Allied Outdoor Solutions

Anthony Sylvan and Allied Outdoor Solutions Overview

Total reviews
107
21
Company responses
24
0
Issues resolved
2
0

Anthony Sylvan and Allied Outdoor Solutions Consumer Ratings

Rank
1 out of 252 in Pools, Spas and Plumbing Supplies category
139 out of 1953 in Construction and Repair category
Product or Service Quality
No votes
117 in category
Customer service
No votes
107 in category
Advertised vs Delivered
No votes
70 in category
Warranty
No votes
98 in category

Anthony Sylvan and Allied Outdoor Solutions Rating Details

Product or Service Quality
No votes
2.8 (17 reviews)
Reviewer's quote

My weekly pool service by Greg and/or Brian have both done a great job maintaining my pool for the past 7 months. Thank you!!!! Also, Tonya in the service department is very attentive and helpful..

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...The regional director said basically thats the product..

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Customer service
No votes
2.6 (17 reviews)
Reviewer's quote

...The customer service is horrific, the quality is horrific. They couldn't even install a diving board correctly, which is probably the easiest part of the pool installation process. Stay away, you won't get what you pay for...

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The customer service, lack of responsiveness and quality of work is horrible. We signed a contract with them in March 2019 and only a portion of the work has been done. Below summarizes all the issues we've had with this company...

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Advertised vs Delivered
No votes
2.8 (15 reviews)
Reviewer's quote

Contract signed Dec 2017 with promise of starting as soon as we closed on house under construction. Gave notice as soon as we had closing date (4/25/18); pool was not started until mid-June; completed mid-October (with incorrect coping, too bad for us); no pool school provided so we are guessing...

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The supplier they use for the coping around the pool had one color of coping in the show room and delivered a completely different color to the job site. This happened twice until we had to go pick another color at a different supplier, in all it took three attempts to get the coping color correct....

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Warranty
No votes
2.5 (13 reviews)
Reviewer's quote

..., but when we asked to see his test results, we find out he doesn’t have any!?! Not once, in three years, has a single A&S technician, nor anyone in the warranty or customer service departments, questioned our chemicals as having ANYTHING to do with our plaster issues. But now, out of nowhere, the man responsible for the faulty work gets to make accusations with literally zero backup? He also sent them a photo with mysterious marks on our pool step that don’t even ...

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...Told by company that the pinholes are normal and paint is not covered by their warranty. Would not use Allied for anything and do NOT recommend Carvestone..

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Anthony Sylvan and Allied Outdoor Solutions Pros and Cons

Pros
  • Quality of landscaping and decking the best in the business
  • Pool options
  • Outstanding pool service
  • Quality
Cons
  • Way my problem was handled
  • Unfinished work
  • Customer service communication
  • Poor quality
  • Lack of responsiveness
  • Many

Anthony Sylvan and Allied Outdoor Solutions Most Positive Reviews

Top rated reviews
5

I did 4 months of research with 5 different companies before we started our pool. I went and looked at a dozen different...

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5

My name is Drew Williams and I am the president of Allied Outdoor Solutions. I am sorry to read about the frustrations...

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5

It was great. Everything was on time. There were minor delays due to the weather which was not their fault. The...

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5

We have a new construction home sitting on a 1/2 acre lot with a tiny 80 square foot slab. It looks ridiculous next to...

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Anthony Sylvan and Allied Outdoor Solutions Most Critical Reviews

Lowest rated reviews
1

Anthony Sylvan renovated my pool using subcontractors who couldn't speak English. They plastered a cement pool and...

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1

Looks horrible. The back patio does not match the front patio. The color is faded. I ask for the grout to be dark and i...

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1

Our renovation has been incomplete for a month now. The sloppy plaster crew stained our new pavers around, stained new...

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1

We paid $ 10,000 for a job. The work is gorgeous when they put it in. Unfortunately their seal did not last a full 2...

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Anthony Sylvan and Allied Outdoor Solutions Latest Reviews

Recent published reviews
1

Everything they did had an issue. It has been almost a year and the issues are still not corrected. We have...

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1

I could not have been more disappointed in the way this job was handled.
I spent over $50,000 on this project and it took...

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1

Contract signed Dec 2017 with promise of starting as soon as we closed on house under construction. Gave notice as soon...

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1

We had company do a Carvestone application on our pool deck in 2016. At companys request we had a reseal done in 2018. T...

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Anthony Sylvan and Allied Outdoor Solutions Products and Services

Most reviewed product and services
  • Anthony Sylvan Customer Care (27 reviews)
  • Anthony Sylvan Pool Building Service (27 reviews)
  • Anthony Sylvan Swimming Pool Installation (27 reviews)
  • Allied Outdoor Solutions Patio Installation (9 reviews)
  • Allied Outdoor Solutions Customer Care (4 reviews)
  • Allied Outdoor Solutions Patio Building Service (2 reviews)