PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Allied Benefit Systems and Tricare as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Allied Benefit Systems
Tricare

Allied Benefit Systems and Tricare Overview

Total reviews
16
347
Company responses
0
0
Issues resolved
0
3

Tricare was first mentioned on PissedConsumer on Jul 1, 2011 and since then this brand received 347 reviews. It is 331 reviews more than Allied Benefit Systems received since Nov 3, 2009.

Allied Benefit Systems and Tricare Consumer Ratings

Rank
314 out of 1884 in Insurance category
153 out of 1884 in Insurance category
Customer service
159 in category
168 in category
Billing Practices
221 in category
144 in category
Website
213 in category
195 in category

According to consumer ratings and reviews, Tricare ranks 161 points higher in the Insurance category than Allied Benefit Systems. People gave Allied Benefit Systems 1.2 stars for Customer service criterion in Insurance category and it is 290 points higher than the worst rated brand in this category. At the same time, Tricare was rated 1.2 stars for Customer service criterion in this category and it is 281 points higher than the worst rated brand in this category. If we look at Billing Practices criterion, than we see that Tricare has a higher rating than Allied Benefit Systems. Regarding Website criterion, consumers gave Allied Benefit Systems 1.4 stars and it is 53% greater than other in category. Tricare however was rated 1.5 stars and it is 57% greater than other in category.

Allied Benefit Systems and Tricare Rating Details

Customer service
1.2 (9 reviews)
1.2 (188 reviews)
Reviewer's quote

Months later I get a $700 bill for a check up and appeal this only to find out my customer service rep wrongly informed me and somehow that is my fault and they denied my appeal - only writing “this was an out of network provider. ” They gave NO consideration to the documented conversation in which...

PissedConsumer1377734

...Tricare has terrible customer service. Everyone I talk to says something different and they can never answer any questions directly. It’s sad that our service members and their families have to deal with poor quality medical care because Tricare is our only option...

Lori M
Billing Practices
1 (9 reviews)
1.4 (152 reviews)
Reviewer's quote

Then, I told my provider this and they explained to me they opted out of 3rd party billing in their clause with Aetna. When I called Allied and told them this, they said they could not help me straighten this out. Then, 2 more providers will not take the insurance and allied and the providers told...

Sara P

They never requested information! Even calling the billing department the operators were confused. Then when I issued another complaint they kicked me out of the network, and after another complaint, shut down my provider computer portal access to make it near impossible to get referrals,...

Anonymously A
Website
1.4 (8 reviews)
1.5 (167 reviews)
Reviewer's quote

My wife has been on CPAP for several years, and yet Allied keeps rejecting the CPAP services and has requested the sleep study information from the clinic. Which they do not send out.A repetitive cycle of claim rejection, request for more information that can not be provided.

Charles S

...A week or two later it shows up on tricare4u website that its being processed. After a month to a month and a half of it being processed it will get denied. I then have to go through the whole process of calling the supervisor lady all over again to let her know its been denied...

Scott L

Allied Benefit Systems and Tricare Pros and Cons

Pros
No votes
  • It better before the most recent change in managing companies
  • Co-pays
  • When i did have it
Cons
  • Poor customer service
  • Very bad customer service
  • Constant claim rejection
  • Customer service
  • Poor customer service
  • Customer care

Allied Benefit Systems and Tricare Most Positive Reviews

Top rated reviews
No votes
4.7

I was tricare standard. Changed to prime more money but I can meet
Travis Hosp care. Drs agreed. For Travis must be prim...

Allied Benefit Systems and Tricare Most Critical Reviews

Lowest rated reviews
1

My union decided to use Allied Benefit Systems on our behalf. In essence I have a $2500 deductible and my total out of...

1

How does TriCare expect me to drive an hour or of my way just to go see a Dr? Then possible miss my appointments...

Allied Benefit Systems and Tricare Latest Reviews

Recent published reviews

I have setup health insurance for my husband. Was told it will be 240.00 a month. The 1st month they 495.50, and the...

Read all 16 reviews
1

I have psoriasis and I was on taltz injections for 2 years. I went to my dermatologist and the put in a refill for my ta...

Read all 347 reviews

Allied Benefit Systems and Tricare Products and Services

Most reviewed product and services
  • Allied Benefit Systems Health Insurance (3 reviews)
  • Allied Benefit Systems Health Plan (1 review)
  • Allied Benefit Systems Medical Claim (1 review)
  • Tricare Customer Care (83 reviews)
  • Tricare Health Insurance (53 reviews)
  • Tricare Claim (24 reviews)