PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Allied Benefit Systems and Apria as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Allied Benefit Systems
Apria

Allied Benefit Systems and Apria Overview

Total reviews
16
1140
Company responses
0
0
Issues resolved
0
2

Apria was first mentioned on PissedConsumer on Feb 20, 2008 and since then this brand received 1140 reviews. It is 1124 reviews more than Allied Benefit Systems received since Nov 3, 2009.

Allied Benefit Systems and Apria Consumer Ratings

Rank
316 out of 1481 in Insurance category
132 out of 990 in Health and Beauty category
Customer service
161 in category
77 in category
Product or Service Quality
220 in category
66 in category
Diversity of Products or Services
154 in category
78 in category

Allied Benefit Systems and Apria Rating Details

Customer service
1.2 (9 reviews)
1.1 (439 reviews)
Reviewer's quote

Months later I get a $700 bill for a check up and appeal this only to find out my customer service rep wrongly informed me and somehow that is my fault and they denied my appeal - only writing “this was an out of network provider. ” They gave NO consideration to the documented conversation in which...

PissedConsumer1377734

Terrible customer service! Despite having two visits with my doctor who sent information over to them, they continue to state they cannot fill my order. Do yourself a favor and choose somewhere else. I git fed up and purchased my own supplies...

PissedConsumer1670990
Product or Service Quality
1 (8 reviews)
1.5 (296 reviews)
Reviewer's quote

None of the providers in my area accept the insurance even though member services via phone and their in network provider online search lists a ton who do. When you call or see the providers, they say they will not accept it. When I call Allied member services to find out what I can do, they tell...

Sara P

...From the first order when the guy just threw it on my doorstep up to today this companies service continues to get worse. Reordering supplies is difficult. If you use their reorder they send you stuff that the insurance doesn't cover and you're stuck with a bill...

Orlan
Diversity of Products or Services
1.5 (8 reviews)
1.8 (261 reviews)
Reviewer's quote

My wife has been on CPAP for several years, and yet Allied keeps rejecting the CPAP services and has requested the sleep study information from the clinic. Which they do not send out. A repetitive cycle of claim rejection, request for more information that can not be provided..

Charles S

Their customer services skill are in kindergarten. I called them today because I had not received an item that is vital for my cpap mask. The lady on the phone was arguing with me that I had received the item in question...

PissedConsumer1072872

Allied Benefit Systems and Apria Pros and Cons

Pros
No votes
  • Drivers polite and knowledgable
  • Individual reps were polite
  • Equipment
Cons
  • Poor customer service
  • Very bad customer service
  • Constant claim rejection
  • Customer service
  • Way they do business
  • Unprofessional cust serv

Allied Benefit Systems and Apria Most Positive Reviews

Top rated reviews
No votes
5

Anyone who has given this co. your credit card # fax them NOW that you do not authorize any charges put on your card...

Allied Benefit Systems and Apria Most Critical Reviews

Lowest rated reviews
1

My union decided to use Allied Benefit Systems on our behalf. In essence I have a $2500 deductible and my total out of...

1

After buying a chin strap for my CPAP machine, I received several hundred calls over about a year period, (from a...

Allied Benefit Systems and Apria Latest Reviews

Recent published reviews

I have setup health insurance for my husband. Was told it will be 240.00 a month. The 1st month they 495.50, and the...

Read all 16 reviews

I've been using a CPAP for over 10 years. The company I used to get my machines and supplies from unfortunately does...

Read all 1140 reviews

Allied Benefit Systems and Apria Products and Services

Most reviewed product and services
  • Allied Benefit Systems Health Insurance (3 reviews)
  • Allied Benefit Systems Health Plan (1 review)
  • Allied Benefit Systems Medical Claim (1 review)
  • Apria Customer Care (220 reviews)
  • Apria Cpap Machine Rental (95 reviews)
  • Apria Account (53 reviews)