PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Shuttle2lax and Allegiant Air as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Shuttle2lax
Allegiant Air

Shuttle2lax and Allegiant Air Overview

Total reviews
25
1539
Company responses
0
0
Issues resolved
0
10

Shuttle2lax and Allegiant Air Consumer Ratings

Rank
135 out of 429 in Transport category
97 out of 429 in Transport category
Website
86 in category
74 in category
Price Affordability
90 in category
47 in category
Billing Practices
89 in category
64 in category
Customer service
117 in category
62 in category

Shuttle2lax and Allegiant Air Rating Details

Website
1.8 (10 reviews)
2 (653 reviews)
Reviewer's quote

Phone number on website is INCORRECT! Can not connect with Web Chat! Tried to cancel my reservation within 48 hours of making the reservation. Website " Something went wrong try again later" Tried three more times..

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This my seem trite, but has anyone experienced issues with being able to view and or change their flights through manage travel on myalligiant website. I have had this issue since December 2018. When logging in I receive an error message that reads: An unexpected error has occurred and we are...

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Price Affordability
2 (9 reviews)
2.6 (611 reviews)
Reviewer's quote

They cancelled my pickup 30 minutes before schedule and advised that I make other plans to LAX, claiming the driver didn't have room for me in his car.They agreed to reimburse me for alternate plans.I was panicked and could not miss my flight.Once I returned home the reimbursement changed to a...

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Charged over 450bdollars found the same exact flight for $154 and they would not price match and on my booking for my return flight they made a mistake and instead of a morning flight they booked me for a night flight then told me I would have to pay $163 to change to the earlier flight this is...

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Billing Practices
1.3 (9 reviews)
1.7 (410 reviews)
Reviewer's quote

...They have unfair business practices and make it impossible to contact them..

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...I don't recommend this airline for there shady practices. Look else were nothing in my paperwork said I had to pay more. BEWARE..

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Customer service
1 (9 reviews)
1.3 (721 reviews)
Reviewer's quote

...Even customer service is useless completely. They are there. That is it...

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...The worst customer service I have ever experienced in my entire life . 0 out of 10..

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Shuttle2lax and Allegiant Air Pros and Cons

Pros
  • That we were picked up for return to lax
  • Price
  • Convenience of airport
  • Pricing
Cons
  • Didnt show up for pickup
  • Poor customer service
  • Lack of communication
  • Uncaring staff

Shuttle2lax and Allegiant Air Most Positive Reviews

Top rated reviews
3.8

They changed pickup time 3 times, but driver was still late by 15 min. Their system doesn't work well.

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5

I flew Allegiant Air from Asheville, NC to Sanford, FL and had no problems at all. The staff was friendly, the flight...

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No votes
5

I was supposed to leave Youngstown,Ohio at 7.15 and be in st.petersburg at 9.30.flight never left till after 9.and I arr...

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Shuttle2lax and Allegiant Air Most Critical Reviews

Lowest rated reviews
1

In good faith we signed up for Shuttle2LAX. They provided no means to cancel or contact them in case of unforeseen...

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1

Made a reservation,paid $76 for it, got a confirmation number, & printed it out. Went back to website 12 days later...

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1

I waited at the airport for an hour, the van never showed,no customer service phone number only get a recording. I see w...

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1

Recently had flight to Sanford on the "BigA". When we went to check in 24 hrs prior to trip on their app the airlines...

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Shuttle2lax and Allegiant Air Latest Reviews

Recent published reviews
1.4

They cancelled my pickup 30 minutes before schedule and advised that I make other plans to LAX, claiming the driver didn...

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No votes

I need to know if how or if I can get a refund for a flight

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1

Made the reservation for a private van for 7 people (including 2 kids) to be picked up at 8:50pm and I should say that...

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No votes

Busy signal when I call the number

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Shuttle2lax and Allegiant Air Products and Services

Most reviewed product and services
  • Shuttle2lax Shuttle Service (14 reviews)
  • Shuttle2lax Customer Care (4 reviews)
  • Shuttle2lax Vehicle Driver (1 review)
  • Allegiant Air Flight (551 reviews)
  • Allegiant Air Customer Care (158 reviews)
  • Allegiant Air Flight Booking (89 reviews)